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steve123

  • Posts: 267
Do you have 2 or more vans out every day?
« on: February 26, 2014, 04:41:37 pm »
If so how do you keep your database up to date and what do you use?

I have 3 vans and use George, each evening the lads from each van give me their worksheets and cash tin, I then spend ages updating George. I often don't get done till 8-9 every night.
it used to be OK but now we have more work it seems to take up all of my time.

Any ideas how I can make it simpler?
I thought about giving them pda's or smartphones but worry that any mistakes wont get noticed.

How do you guys do it?

Ian Lancaster

  • Posts: 2811
Re: Do you have 2 or more vans out every day?
« Reply #1 on: February 26, 2014, 05:03:47 pm »
Aworka

They update it themselves ;)

Lee Burbidge

  • Posts: 2287
Re: Do you have 2 or more vans out every day?
« Reply #2 on: February 26, 2014, 05:04:48 pm »
Round Partner and RAM tracking :)

Lee Burbidge

  • Posts: 2287
Re: Do you have 2 or more vans out every day?
« Reply #3 on: February 26, 2014, 05:11:19 pm »
In my situation I have 1 supervisor guy who I trust with the money and data input, Mikey has now been with me for a year and a half and we have been gradually introducing him to the supervisors responsibilities, I trust them both implicitly. I have just hired my competitors head guy, he starts with me next month and can do all of my supervisors jobs right now, but we are starting him form the bottom. Right now I have two lead crew you can carry up 2 extra window cleaning crew in each van. The new guy will have to wait a year or so, but we will then have 3 main crew guys that handle money, that deal with commercial/resi customers, and update the Round Partner online. I can see what they are doing and where they are in real time in my office at home at any time... this is my basis for growth :)

S.A.J

  • Posts: 2162
Re: Do you have 2 or more vans out every day?
« Reply #4 on: February 26, 2014, 05:16:13 pm »
Aworka made our life's so much easier! Lads sync their phones at the end of the day and the database is updated straight away! Phones even tell them how much money to hand in!

Took a few weeks to get use to it all.

Clever Forum Name

  • Posts: 5942
Re: Do you have 2 or more vans out every day?
« Reply #5 on: February 26, 2014, 05:24:49 pm »
Cannot wait to go to round partner.

Currently using George and what seems like a billion a4 sheets a month lol

steve123

  • Posts: 267
Re: Do you have 2 or more vans out every day?
« Reply #6 on: February 26, 2014, 06:24:16 pm »
Round Partner and RAM tracking :)

I see on the round partner website they say they plan on an app for IOS so your rounds can be accessed if no internet signal. Any idea when that will be available as where i am we struggle with running water and electricity never mind internet.

And is it £10 per van per month or £10 for the company?

roundbuilder

Re: Do you have 2 or more vans out every day?
« Reply #7 on: February 26, 2014, 07:42:47 pm »
Get an office girl part time to do it all, thats what i do.

wfp master

  • Posts: 2553
Re: Do you have 2 or more vans out every day?
« Reply #8 on: February 26, 2014, 09:34:34 pm »
p/t secretary

paul13

  • Posts: 491
Re: Do you have 2 or more vans out every day?
« Reply #9 on: February 27, 2014, 07:19:32 pm »
Whats the best, Aworka or round partner?
 

Carl@Cwc

  • Posts: 1076
Re: Do you have 2 or more vans out every day?
« Reply #10 on: February 27, 2014, 10:38:43 pm »
Whats the best, Aworka or round partner?
 


Cleaner planner  :)

Re: Do you have 2 or more vans out every day?
« Reply #11 on: February 28, 2014, 07:12:38 am »
If you have that much to do, work on the tools less. I've managed to only do 4 days on the tools since Christmas. If you are busy in the office, you are busy in the office and the lads will have to get their head around that.

Start by having every other Monday off to do the previous weeks paperwork etc and work forward from there.

Soupy

  • Posts: 21263
Re: Do you have 2 or more vans out every day?
« Reply #12 on: February 28, 2014, 07:23:01 am »
I have purpose built software. There are 12 of us, cashing up takes 5 minutes.
#FreeTheBrightonOne
#aliens

steve123

  • Posts: 267
Re: Do you have 2 or more vans out every day?
« Reply #13 on: February 28, 2014, 07:50:28 am »
If you have that much to do, work on the tools less. I've managed to only do 4 days on the tools since Christmas. If you are busy in the office, you are busy in the office and the lads will have to get their head around that.

Start by having every other Monday off to do the previous weeks paperwork etc and work forward from there.
Steve I get what you are saying but spending more time in the office wont solve the problem. Nor will using my secretary. both of us can cash up, that's not the issue I have.

The problem is WHEN it needs to be done.  I need to update the system at the end of the day. check takings are correct, then plan for the next day, IE text customers, print work sheets and such. Sometimes this can take a couple of hours if there is a slight problem or lots of stuff to add such as "Mrs Jones want her conny cleaned next month"

I am fed up having to do it in the evening so am looking for an alternative.

Software seems the way forward but not sure which. Cleaner Planner has been talked about a lot on here but never seems to amount to anything so I am wondering if it ever will.
Round Partner and Aworker seem the best choice.

Soupy

  • Posts: 21263
Re: Do you have 2 or more vans out every day?
« Reply #14 on: February 28, 2014, 08:04:07 am »
If you know a good programmer you can get one built that matches what you want now but will also grow with you in the future. Mine cost £1500, expensive compared to off the shelf stuff but worth every penny.
#FreeTheBrightonOne
#aliens

Soupy

  • Posts: 21263
Re: Do you have 2 or more vans out every day?
« Reply #15 on: February 28, 2014, 08:06:46 am »
You are in a better position than I was when I got mine made. There was George or nowt at that time. You can play about with all of the newer ones for ideas and cherry pick the good bits.
#FreeTheBrightonOne
#aliens

Marc Stock

Re: Do you have 2 or more vans out every day?
« Reply #16 on: February 28, 2014, 08:19:03 am »
If you know a good programmer you can get one built that matches what you want now but will also grow with you in the future. Mine cost £1500, expensive compared to off the shelf stuff but worth every penny.

Hi soupy. I am looking for some bespoke software. can you send me the details of the company you used? thanks

Soupy

  • Posts: 21263
Re: Do you have 2 or more vans out every day?
« Reply #17 on: February 28, 2014, 03:41:50 pm »
This is the fella.

www.balvack.com

My advice is to get someone local to you. My needs are probably different to yours, best to have someone nearby that you can talk through exactly what you want from your software.
#FreeTheBrightonOne
#aliens

murray42

  • Posts: 20
Re: Do you have 2 or more vans out every day?
« Reply #18 on: March 26, 2014, 03:54:45 pm »
I'd recommend taking a look at our siftware: The Scheduling Manager Gemini version.

It has lots and lots of useful features.

We also have a web-based program, and a mobile version, that runs on Android or Apple devices.

www.thoughtfulsysems.com

Developed over more than 25 years.  Customization available.

Call us for a free demo at 0207-617-7242 or in the U.S.: 1-800-759-2532

Murray

wfp master

  • Posts: 2553
Re: Do you have 2 or more vans out every day?
« Reply #19 on: March 26, 2014, 04:03:24 pm »
^^^^^^^^^^^^^^^^^nice advert^^^^^^^^^^^^^^^^