[dazmond]

I wouldn't have done a one off conny clean and window clean for less than £120 if they were minging.I'd have walked away when she tried to knock me down.

[capn sparkle]

Brynly do you cover Wheathampstead??? Looking for another windy to give the occasional job to - free gratis of course

[Smurf]

I've never had the issue of ppl not wanting to pay the agreed price when a job has been completed. They know in advance how much it is going to cost so if they ever tried it on I would insist on full payment regardless.

To be honest something sounds fishy to me like she may have felt like the job was rushed somewhat and maybe to a lower standard that she was expecting to be so was not wanting to pay the agreed price.

I always make sure before packing away that the customer is more than happy with the quality of my work regardless how much the job is worth and how long it takes.

Was the lady in question Asian by any chance as they do like to barter 














 

[Paul Coleman]

 Unable/unwilling to pay is a civil matter.  Obtaining goods/services by deception (e.g. agreeing one price and only paying another) is potentially a criminal matter.  It would never fly in a criminal court of course but she sounds like the sort of person who might admit it to the police - bullies are usually cowards.

[telfordwindowclnr]

There's been some comments about cheque payments. If a customer pays by cheque, in the eyes of the Law, it is proof that they are 100% satisfied with the quality of the work done. Any cheque that is 'stopped' after it has been banked by you gives you a cast iron case for winning in a small claims court. I was told this advice by the legal team of the FWC after I had a customer threaten to stop a cheque that the wife had written me, just because the husband thought she had paid too much for the job done.

Cheques for jobs are good things....

[dazmond]

smurf some women are real bitches.to the op just move on and forget about it.you had initial reservations.you should of listened to that "little voice" inside.you live and learn.

ive made mistakes myself in the past in regards to pricing and crap customers but they are very few and far between these days.i can usually sniff out a bad un straight from the off.

i try and earn £50-£60 an hour on add on jobs as they are harder work and take me away from my regular window cleaning jobs.

£50-£60 an hour is not a rip off at all.people just dont know how much it costs to run your business.plus you need to make a profit.


very best wishes


dazmond

[andyM]

I reckon I would just bank the cheque and move on and never return to do any work in the future if she calls up.
People like that are irritating but fortunately few and far between.
If she had said to me "Im not paying you £30 per hour!" I would of reminded her that she was not paying an hourly rate as the job was quoted on price.