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P @ F

  • Posts: 6323
Re: Problem with a customer.
« Reply #60 on: December 17, 2013, 10:02:45 pm »
Indians , dont get me started on them , im not at all racist before any of you start !

I once had a job working for a good friend , i delivered frozen goods to take aways , chinese and indian mostly , the chinese were 99% good payers , indians on the other hand were shocking , they seemed to think that it was their given right to run up massive credit and then just shut the shop down , i saw my mate take a couple of bad hits on my round alone to the tune of 2K a pop , bearing in mind that there were 6 drivers , 24K if it happened to us all lets say .
Now , my mate took the losses and still had the ferrari 360 , range rover and boat , he never moaned , to us drivers anyway .
2 of us that were friends from school thought better of it , as if he went boobs up then we could be out of a job , we adapted the pay your current bill and you can have your delivery , we got the usual boss in london or he got chq book mate excuse , we just said no can do then chief and drove around the corner and waited for the call from our boss to say the chq book had been (funnily) found , we got all of them up to date and had no probs from then on.


POINT OF MY STORY , all can be taught , and kept there , i dont take a walkover anymore , and never will , if they dont pay , they get done to the tune of what they owe

Rich
   
I'm so lazy I'm getting tired of it !

H20cleaning

  • Posts: 2098
Re: Problem with a customer.
« Reply #61 on: December 17, 2013, 10:32:40 pm »
I have noticed that anyone none english want everything for nothing.
First clean is fine its the second tome round they say "can we not go every 8weeks" or "its going to rain" or "sorry my husband isnt in yet and he pays"

What im about to say sounds slightly racist however if someone none english calls for a quote i always price it way more than usual, simply because previous none english custards have been a pain in the per

kempy

  • Posts: 1442
Re: Problem with a customer.
« Reply #62 on: December 17, 2013, 10:57:19 pm »
I had a Asian customer once that I use to clean .
The bloke came out and demonstrated squeegee method which I did on his bottoms , think he was telling me he wanted them upstairs Tradded . This house is awkward with ladders .
So as I could hardly understand him , I just reeked my hose in and drove off . It was a house out on a limb as well .

Sod them

PoleKing

  • Posts: 8974
Re: Problem with a customer.
« Reply #63 on: December 17, 2013, 11:23:34 pm »
I have noticed that anyone none english want everything for nothing.
First clean is fine its the second tome round they say "can we not go every 8weeks" or "its going to rain" or "sorry my husband isnt in yet and he pays"

What im about to say sounds slightly racist however if someone none english calls for a quote i always price it way more than usual, simply because previous none english custards have been a pain in the per

+1 here.
I've got a few (i think) sri lankans on my books.
I quoted high as I knew they'd barter.
We met in the middle. Still slightly high tbh as i expected them to give me agro on each clean.
And I insisted they pay a month (2 cleans) in advance.
Gave them 1 free clean on the day i quoted.

To their chagrin-they have been absolutely good as gold.
They're great jobs now.

Still always price high for non-english and usually price high for everyone else.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Carl2009

  • Posts: 806
Re: Problem with a customer.
« Reply #64 on: December 18, 2013, 07:59:52 am »
I have noticed that anyone none english want everything for nothing.
First clean is fine its the second tome round they say "can we not go every 8weeks" or "its going to rain" or "sorry my husband isnt in yet and he pays"

What im about to say sounds slightly racist however if someone none english calls for a quote i always price it way more than usual, simply because previous none english custards have been a pain in the per

I have all these problems from white, English people. The 2 Asian families I have are top customers.

AuRavelling79

  • Posts: 26586
Re: Problem with a customer.
« Reply #65 on: December 18, 2013, 08:17:50 am »
So a guy called "evercleanindia" comes on here and the last four (not Carl 2009) posters bang on about indians and asians and "none english" being bad payers and how you won't do them and how you're not racist ...

You gotta love the lack of self-awareness.

What next? "One of my best friends is Japanese but ..."  ;D
It's a game of three halves!

mikeyfaerosyth

  • Posts: 333
Re: Problem with a customer.
« Reply #66 on: December 18, 2013, 08:40:25 am »
I have noticed that anyone none english want everything for nothing.
First clean is fine its the second tome round they say "can we not go every 8weeks" or "its going to rain" or "sorry my husband isnt in yet and he pays"

What im about to say sounds slightly racist however if someone none english calls for a quote i always price it way more than usual, simply because previous none english custards have been a pain in the per

So if my mother phoned you up she would be quoted way more than usual because she is Scottish?

Don Kee

  • Posts: 4906
Re: Problem with a customer.
« Reply #67 on: December 18, 2013, 08:53:48 am »
Hilarious....
Hi i'm spanish....oh them pin spanish, all arseholes!!!
Hi i'm russian.... Bugger red dogs!!!
Hi i'm indian...all indian customers are rubbish!!


Man you guys are a real welcoming bunch!!!


 ;D

MATT BATEMAN (OWC)

  • Posts: 1821
Re: Problem with a customer.
« Reply #68 on: December 18, 2013, 08:57:01 am »
Mug for doing the job without seeing the customer.

H20cleaning

  • Posts: 2098
Re: Problem with a customer.
« Reply #69 on: December 18, 2013, 10:33:25 am »
I dont care who comes on here.
I dont care what nationality they are.
I am willing to share past experiences with people and because i previously have had problems with none english people i price higher to expect them to argue on the price? Is that ok with you?

It seems its not just me who has had these experiences.


SeanK

Re: Problem with a customer.
« Reply #70 on: December 18, 2013, 11:01:13 am »
Is condemning a whole race of people because you have a problem with a few
not racist ?
If you turn down a potential customer who you don't know just because of their ethnic background
then your a racist simple as that.
On a non racist topic....
H20 I have had locals haggle with me on price, I do the same as I do with everybody stick to my price
and walk away if they don't like it.
If they want the work done they will soon call you back.

H20cleaning

  • Posts: 2098
Re: Problem with a customer.
« Reply #71 on: December 18, 2013, 11:17:03 am »
My personal experiences how that the moajority of english customers i have dealt with have treat me well, accepted prices and payed on time. Obviously there is a small minority who mess us about who are removed or warned.

My experiences dealing with none english customers show that they want less often cleans, cheaper prices and often are not around when collecting (this is usually taxi drivers or takeaway owners) i would say 1in every 3 of these customers are like this, so unfortunatly this is why we price higher.

How very dare you say i am a racist let me tell you a few things here.
I played for all indian football team called "the bengal tigers" in the darlington sunday legue, i also worked for his takeaway for a year and class him and his family as good friends of mine. He laughed when i quoted his takeaway shop high and barterd on price( thats what they are brought up to do)

Its people like you who ruin this forum. 

SeanK

Re: Problem with a customer.
« Reply #72 on: December 18, 2013, 11:35:24 am »
My personal experiences how that the moajority of english customers i have dealt with have treat me well, accepted prices and payed on time. Obviously there is a small minority who mess us about who are removed or warned.

My experiences dealing with none english customers show that they want less often cleans, cheaper prices and often are not around when collecting (this is usually taxi drivers or takeaway owners) i would say 1in every 3 of these customers are like this, so unfortunatly this is why we price higher.

How very dare you say i am a racist let me tell you a few things here.
I played for all indian football team called "the bengal tigers" in the darlington sunday legue, i also worked for his takeaway for a year and class him and his family as good friends of mine. He laughed when i quoted his takeaway shop high and barterd on price( thats what they are brought up to do)

Its people like you who ruin this forum. 

The first part of my post wasn't directed at you that why I put ( non racist topic)
before replying to your post if that wasn't clear then I am sorry.
I disagree that you need to quote a higher price, I am not saying your racist for doing it.

C o z y

  • Posts: 7775
Re: Problem with a customer.
« Reply #73 on: December 18, 2013, 03:08:47 pm »
Seems that in UK, people are falling over eachother to point out they're not racist!! If I have bad experiences with Turks here in Germany, I'd talk about it with other windies. I'd avoid Turkish custies. I'm here to earn as much as possible in the minimum time the easiest way I can. So if I avoid Turkish custies, that makes me a racist? Bring it on.

When you lot finally realise that business is business and it's all about money, the better. In the mean time, try working out how the police have a "federation of black police officers" and that's not racist.

Then people wonder why every man and his dog are making a B line for UK!!  ::)roll We're talking about business practices here, not who's a naughty "wacist".

Feel free to call me racist. I'll take it on the chin while counting the money.
No still don't understand, I must be thick

H20cleaning

  • Posts: 2098
Re: Problem with a customer.
« Reply #74 on: December 18, 2013, 05:42:22 pm »
Its narrow minded people who make needless comments, i dont genuinely think anyone on here will be a racist!

This simple post has gone from me having a problem with a customer and how to deal with it in the correct way, to me having to explain how my comment wasnt racist.

Couldnt agree more with the comment above

dazmond

  • Posts: 24450
Re: Problem with a customer.
« Reply #75 on: December 18, 2013, 08:44:15 pm »
I'm the same.Asians are the worst customers in my experience as it's in their culture to barter and try and get a cheap price.I avoid em these days simply because like cozy I'm out to make money for me and my family. ;D
price higher/work harder!

PoleKing

  • Posts: 8974
Re: Problem with a customer.
« Reply #76 on: December 18, 2013, 11:06:42 pm »
I'm not racist.
I hate everyone in equal measure.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.

Don Kee

  • Posts: 4906
Re: Problem with a customer.
« Reply #77 on: December 19, 2013, 08:36:25 am »
Its narrow minded people who make needless comments, i dont genuinely think anyone on here will be a racist!

This simple post has gone from me having a problem with a customer and how to deal with it in the correct way, to me having to explain how my comment wasnt racist.

Couldnt agree more with the comment above



No offence mate, but your being a bit sensitive...
Read through tbe post and at no point has anyone called you racist!!
Mine and gold's post just meant that before the indian bloke had posted no one had mentioned asian customers. As soon as he said 'hi i'm from india' then posts ever since have been about how indian/asian customers are crap.
I agree on the most part, 95% of them are crap customers it was just the fact that the only reason it came up was because a new guy from india said hi!!

Chill dude, not every one shouta racist at every chance!!! :D

mikeyfaerosyth

  • Posts: 333
Re: Problem with a customer.
« Reply #78 on: December 19, 2013, 08:54:32 am »



RACIST ;D