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Halfadaylee

  • Posts: 625
Received a poor review on freeindex
« on: November 01, 2013, 02:34:40 pm »
From my post in Dazmonds messer thread, I have received a poor review from the people I wrote about.
It says that they could not recommend me as I am unreliable.
Should I lose any sleep over it, would you?


Copied from the earlier thread

I quote one and he asked about the connie roof, a glass lean too, the length on the house with very little or no fall.
I explained I did not clean them but on my quote sheet I wrote him the number of a local uvpc/conservatory specialist.
Got the job at £25. 8 weekly.

At the first clean he tells me the Guy I recommended was too dear and would I flick the roof over. I decline saying I only had enough water on for my contracted cleans that day and a "flick over" would not make it any better, it needs time or a specialist. He accepts, I clean the house, he pays through the bank.

Monday. I get there run hoses out and clean the back and side. He comes out and says I agreed to do the conservatory roof this time. I explain we have had this conversation and that I don't have time currently. He is insistent I had said I would do it this time so I ask him how much I had quoted. An extra fiver he said.

Calmly I turn away walk back to the van and pack everything away. I then go back to him and thank him for the oppertunity and that I would not charge him for the back or side but would not be calling again.
I got home to a message on the answer phone asking why I had left his property. Nutter.

Copied from Freeindex
On his second visit to us, after cleaning the windows at the rear of the property, Mr Lee rang the door bell and said he was not prepared to finish the job and would not be returning. He offered no explanation as to his hasty withdrawal leaving us mystified as to why he did not complete the job! Consequently we find Mr Lee’s window cleaning service unreliable; unsatisfactory and we are unable to recommend it.

AuRavelling79

  • Posts: 26720
Re: Received a poor review on freeindex
« Reply #1 on: November 01, 2013, 02:50:24 pm »
Can you reply?

E.g.

Dear Mr "Nutter"; it is obvious to an unbiased reader that if I "walked" away then there is more to this situation than meets the eye. Perhaps you are becoming confused?

I deleted you from my round because you asserted that I told you I would clean your conservatory roof for five pounds and that I should do it there and then.

When you would not accept my explanation that I did not agree this I realised you did not fit the profile of the kind of customer I was trying to attract and
I deleted you from my round and did not charge you for windows cleaned.

It's a game of three halves!

Halfadaylee

  • Posts: 625
Re: Received a poor review on freeindex
« Reply #2 on: November 01, 2013, 02:52:04 pm »
Thank you Gold, class as usual  ;D

andyM

  • Posts: 6100
Re: Received a poor review on freeindex
« Reply #3 on: November 01, 2013, 02:52:36 pm »
I wouldn't lose sleep over it.
Judging by his comment I believe most people could probably read between the lines as to why you would make a "hasty withdrawal".
  
One of the Plebs

Nathanael Jones

  • Posts: 5596
Re: Received a poor review on freeindex
« Reply #4 on: November 01, 2013, 03:08:52 pm »
No one bothers with freeindex anymore do they???
I wouldn't worry about it,.. it won't hurt your business one bit.

bobplum

  • Posts: 5602
Re: Received a poor review on freeindex
« Reply #5 on: November 01, 2013, 04:50:07 pm »
No one bothers with freeindex anymore do they???
I wouldn't worry about it,.. it won't hurt your business one bit.

i deleted my freeindex link from my website, dont see the point of it

PoleKing

  • Posts: 8974
Re: Received a poor review on freeindex
« Reply #6 on: November 01, 2013, 05:58:37 pm »
Get all your mates to post how good you are.
www.LanesWindowCleaning.com

It's just the internet. Try not to worry.