[dazmond]

the amount of messers ive had in a small area of work which ive been cleaning for years has been unbelievable!

now ive decided to dump the lot!the couple of good customers will get a phone call telling them im not going to be cleaning their windows anymore.

one guy owes me £30 (2 cleans)and despite leaving SAE/invoice no payment.4 separate knocks on door.no answer.i should never have took him back on as he was a messer years ago when i dumped him first time.the lady across the road got dumped a year ago when she said"dont clean them today as its gonna rain later"

another woman messed me about for payment for years and finally i had enough 4 months ago and got rid after finally getting paid.

then yesterday i get a phone call off another customer saying their windows are filthy(id cleaned them last job of the day on tuesday).accusing me of not cleaning their windows!absolutely had enough so im dumping the lot.

ive also had other customers moving last min and not paying me for the last clean.

virtually all the messers and late payers have been concentrated on this estate.its baffled me really as its a affluent area and i always do a top notch job.

im not giving up getting my £30 off one of them though.

[Spruce]

I feel sorry that the good customers 'that you will phone' are being penalised for the others. Unless they are way out on as limb, then I would be inclined to keep them and fit them in on a slow day.

But you know your round and you better than anyone.

[Ian101]

yup its funny how good customers can go bad .............. any way to keep the couple of good ones on books ?? - prob worth it just to see their reaction when u tell them why u not doing their windows anymore 

[Avo]

I had the same but on a road where every house are mansions 1 to 2 million pound each.. Out of 8 of them dropped 5 and my prices were low max £35 per house..

They agreed on monthly cleans between £20 to £35 and after 1st cleans I got the old " oh will we be in touch when we need you"  and one payment dodger..

[colin purewater]

I had a round like that!! Got shut if the lot last
Year!!  Thought it was a gold mine when I started...

All but 2 were non/ bad payers

Past the good ones on to local fella who is more
Tolerant that me

I no longer clean formby any more


Not worth the hassle daz  

[dazmond]

to be fair lads there are only a couple of good customers left and they are sandwiched in between ex customers that i really dont like and i get the feelings mutual!

i cant be bothered anymore as i have plenty of better paying solid customers elsewhere.yes its near big chunks of other work but too many crappy experiences for some reason.

i ve just remembered another 3 or 4 incidents of bad payers in this area!

i dont understand it really as i very rarely get any problems on the rest of my round.its virtually non existent!!

[Paul Coleman]

the amount of messers ive had in a small area of work which ive been cleaning for years has been unbelievable!

now ive decided to dump the lot!the couple of good customers will get a phone call telling them im not going to be cleaning their windows anymore.

one guy owes me £30 (2 cleans)and despite leaving SAE/invoice no payment.4 separate knocks on door.no answer.i should never have took him back on as he was a messer years ago when i dumped him first time.the lady across the road got dumped a year ago when she said"dont clean them today as its gonna rain later"

another woman messed me about for payment for years and finally i had enough 4 months ago and got rid after finally getting paid.

then yesterday i get a phone call off another customer saying their windows are filthy(id cleaned them last job of the day on tuesday).accusing me of not cleaning their windows!absolutely had enough so im dumping the lot.

ive also had other customers moving last min and not paying me for the last clean.

virtually all the messers and late payers have been concentrated on this estate.its baffled me really as its a affluent area and i always do a top notch job.

im not giving up getting my £30 off one of them though.

If it's not viable to keep the good two then it's a pity. When I've done something like this, I do give the good ones the contact details of another windie.  I also warned him about the others.

[PoleKing]

to be fair lads there are only a couple of good customers left and they are sandwiched in between ex customers that i really dont like and i get the feelings mutual!

i cant be bothered anymore as i have plenty of better paying solid customers elsewhere.yes its near big chunks of other work but too many crappy experiences for some reason.

i ve just remembered another 3 or 4 incidents of bad payers in this area!

i dont understand it really as i very rarely get any problems on the rest of my round.its virtually non existent!!

Daz, definitely keep doing the 2 good ones.
The messers will ask, sooner or later.
It's childish but very satisfying when a messer you've dumped says (and they will) 'can you do mine?' And you reply
'No thanks'
'Why'
'You're not the sort of customer I take on anymore'
Lush

[Mike #1]

Due to some custys been forgetful i always take mobile number so i can send text reminders and i nearly always get paid that day . Mike

[johnny bravo]

dazmond, what area you from.

[charlie2]

Remember Colin any more I do form by hi town lol

[AuRavelling79]

I feel your pain - see my "give 'em an inch ... " thread.

[bumper]

Yes it's annoying  its same in stockport you bump some houses no problem,you  get paid do good job and they accuse you of not cleaning them,window cleaning a joke
Had one bloke owed me 50 pound cleaned house next door my mate  shouts over oh ,what he moved  what a numpty ,next door said to my mate it's not nice calling him a numpty. He  a mate .its all a game .

[Nick_Thompson]

[/quote]

'can you do mine?' And you reply
'No thanks'
'Why'
'You're not the sort of customer I take on anymore'
Lush
[/quote]

"Lush" Priceless Darren!

[Dazzler3370]

Just from doing this for a short space of time on my work experience, I have already come a couple of customers who try to get away with paying. I dont blame you for dumping them. You should concentrate you efforts eslewhere who appreciate your work. I can fully understand why its not worth your effort with bad payers.

Dazzler

[TheWindowManChris]

When every new customer I always give them a slip with at bottom is about Payment.   This also on every slip which say's   'We been today and total outstanding is £X,  Please contact us to make payment'

So it says

Payment

We will inform you on date of cleaning and which you are given a 30day credit.   Which payment must be made within 30 days of work being carried out or late payment fees will be applied.

You can pay via Credit/Debit Card, BACS, DirectDebit or Cash.   

You can set any these payments up by calling us on (Number) or by our On-Site Technicians.

 

[PoleKing]

When every new customer I always give them a slip with at bottom is about Payment.   This also on every slip which say's   'We been today and total outstanding is £X,  Please contact us to make payment'

So it says

Payment

We will inform you on date of cleaning and which you are given a 30day credit.   Which payment must be made within 30 days of work being carried out or late payment fees will be applied.

You can pay via Credit/Debit Card, BACS, DirectDebit or Cash.   

You can set any these payments up by calling us on (Number) or by our On-Site Technicians.

 

+1 but I only give 7 days on domestics.

[H20cleaning]

I have one day every month that i HATE, all the houses are underpriced, some drop down valleys at the back garden and go to 3 story, others have big windows and tight alleys, some have cars most blocking my access.... But for the time being i am biting the bullet its worth about £100 a month

[TheWindowManChris]

When every new customer I always give them a slip with at bottom is about Payment.   This also on every slip which say's   'We been today and total outstanding is £X,  Please contact us to make payment'

So it says

Payment

We will inform you on date of cleaning and which you are given a 30day credit.   Which payment must be made within 30 days of work being carried out or late payment fees will be applied.

You can pay via Credit/Debit Card, BACS, DirectDebit or Cash.   

You can set any these payments up by calling us on (Number) or by our On-Site Technicians.

 

+1 but I only give 7 days on domestics.

I am starting to give new customer 7 day on domestic properties

[PoleKing]

When every new customer I always give them a slip with at bottom is about Payment.   This also on every slip which say's   'We been today and total outstanding is £X,  Please contact us to make payment'

So it says

Payment

We will inform you on date of cleaning and which you are given a 30day credit.   Which payment must be made within 30 days of work being carried out or late payment fees will be applied.

You can pay via Credit/Debit Card, BACS, DirectDebit or Cash.   

You can set any these payments up by calling us on (Number) or by our On-Site Technicians.

 

+1 but I only give 7 days on domestics.

I am starting to give new customer 7 day on domestic properties

New customers I'm getting pre-paid!
www.gocardless.com
Get paid on the 1st of every month direct debit. Clean any time before the last day of the month.
Not been doing it long but I absolutely love it!
Never a 'not today' again!
Only had 4 people refuse it so far.