I replaced 3 x 100gpd membranes recently (purchased from Gardiners) and am having the same problem.
The original membranes when new produced at 1:1 product to waste and took about 35 minutes for 20 litres and the new ones take about 60 minutes with twice as much waste as product although the flow restrictor is working ok as a new one made no difference. The good news is that I am getting 001ppm before resin out of 100ppm tap water.
I wonder if the membrane specs are different to the originals?
I think that you have the answer.
Combat has fitted new membranes with the right restrictor. If it's a cartridge type that plugs into the waste line, then it has a nozzle size that restricts the flow that suits those membranes. If he measure his waste to pure ratio, he will find that he produces about 3 times more waste than pure in the same time (3 litres waste to 1 litre pure.)
This is the right ratio for RoMan type r/o's. In the early days, there was an optional restrictor of 5 : 1 that was meant for water with a very high TDS (very hard water.)
It could have been that a different restrictor was fitted previously, either in error or intentionally that was for a smaller membrane. In this case the waste would have then 'throttled' back more, forcing more water through the membrane. The result would be more pure, but at a lower purity. The long term effect is that the membrane won't last as long.
I know of a cleaner who has a restrictor tap on his waste and he adjusts that so he gets roughly the same waste to pure (1:1) so its possible to do it. If you are on a water meter, then you need to balance the need to reduce the water waste (waste water costs money) against that cost of replacing membranes that have failed prematurely plus reduced resin costs (producing purier water).
Hopefully others may read this pure to waste ratio discussion and comment with their experiences. If not, you may have to start another thread regarding RoMan type r/o restrictors.
I have always found Doug at dagua.co.uk to be very helpful regarding matters such as this.