[jouk45]

as above this can only be achieved getting customers to pay into your bank or paypal  it has taken almost 2 years to convince my customers to do this, i would say roughly only 45% use this facility. so  is still have a bit to collect manually so to speak , honestly i have tried and cant see how i can ever get to 100% of customer paying online

[dave0123]

you wont convert everyone! people are set in there ways. Ideally this needs to be done from day one.

[richywilts]

add a surcharge for time and fuel if they want it collecting and then they moan offer the alternatives your business run it how you want 02 make me play by there rules when i pay my phone bill

[CLEANCARE WC]

I reckon 15-20% of mine pay online and the rest send payment via S.A.E. I reckon I havent collected in nearly 3 years.

I do get the odd offender who sends payment when they feel like it, BUT they do always pay and its only a couple of customers as I say, so I can handle that.

Saying that every now and then I notice that a customer has started to pay online, so I expect more customers will eventually pay this way. I dont imagine it will ever be 100% though.

[richywilts]

absolutely loads of our customers pay online now its massively increased even more so than card payments

[jouk45]

I reckon 15-20% of mine pay online and the rest send payment via S.A.E. I reckon I havent collected in nearly 3 years.

I do get the odd offender who sends payment when they feel like it, BUT they do always pay and its only a couple of customers as I say, so I can handle that.
 dont imagine it will ever be 100% though.

well i thought this to sorry you dont give your true name cleancare well my online payments have  never gone  above 50%

[CLEANCARE WC]

I reckon 15-20% of mine pay online and the rest send payment via S.A.E. I reckon I havent collected in nearly 3 years.

I do get the odd offender who sends payment when they feel like it, BUT they do always pay and its only a couple of customers as I say, so I can handle that.
 dont imagine it will ever be 100% though.

well i thought this to sorry you dont give your true name cleancare well my online payments have  never gone  above 50%

Its Dan  I would be absolutely chuffed to have 50% pay online

[DaveG]

I like the odd bit of collecting 

[wpclean]

Online payment's make life so simple . . . . better than going to bank, and putting cheques into the machine, and having a line of people behind  cursing you !

[♠Winp®oClean♠]

Crikey Jouk, not seen you here for ages! What happened to Jeff1?

[Tom White]

I only collect from two estate areas; so my collection is twice a month.  I actually use this for running training; I plan an easy run and go collecting at the same time.

[one eyed window cleaning]

Going over ten years and never collected? SAE from when I started 50p on price for stamp, if they dont pay by next clean then no stamp in SAE, So a 50p late payment charge. Its worked so far ;-)

[AuRavelling79]

Never collected form day one back in 1996.

Then it was pay cash or cheque on the day or send a cheque. Occasionally they'd drop off cheque or cash by hand.

In April

Cash collected on the day      30%
Cash dropped in by custy         5%
Cheques sent in by custy       34%
Cheques dropped in by custy    1%
On line                                 30%

[*Hector*]

I like the odd bit of collecting 

Yes Dave.... that is for a different forum I think 

[DaveG]

 

Did I say that out loud??