[rosskesava]

Voda-useless-fone have been having on and off problems with two masts in the Brighton area for about 3 weeks. There's now no signal at all in most of Brighton and some of the surrounding areas and hasn't been since Friday.

I phoned Voda-hopeless-fone this evening and they have absolutely no idea when the problems will be solved and what's worse, they didn't seem to be bothered at how it affects people like me who need my mobile for work.

So if you live around here and are on vodafone, you could be missing out on work.

[stuart mc]

the green party said mobiles were harmful and turned the masts off

[G Griffin]

the green party said mobiles were harmful and turned the masts off

 
I was going to mention the Green Party.

[8weekly]

I thought you used handkerchiefs to communicate in Brighton. 

[stuart mc]

I thought you used handkerchiefs to communicate in Brighton. 

yes with a yooou whooo to get you attention

[wpclean]

You might have to start litigation !

[Dani J]

Voda-useless-fone have been having on and off problems with two masts in the Brighton area for about 3 weeks. There's now no signal at all in most of Brighton and some of the surrounding areas and hasn't been since Friday.

I phoned Voda-hopeless-fone this evening and they have absolutely no idea when the problems will be solved and what's worse, they didn't seem to be bothered at how it affects people like me who need my mobile for work.

So if you live around here and are on vodafone, you could be missing out on work.

Simple change to O2 

[rosskesava]

Simple change to O2 

I've two phone on a contract with 13 months to run.

This last 2 years I had nothing but problems with vodafone. If I could dump the contract tomorrow, I would.

[GoodFella2006]

http://www.thisissomerset.co.uk/Club-cuts-power-phone-mast-row/story-12337289-detail/story.html#axzz2TDQAfpbW

3 years,no pay 

[rosskesava]

http://www.thisissomerset.co.uk/Club-cuts-power-phone-mast-row/story-12337289-detail/story.html#axzz2TDQAfpbW

3 years,no pay 

The problems here are caused by Vodafone not having legal access to two masts. They sought legal powers to put them up but forgot about what will happen if a problem occured.

Vodafone have no legal access to land on which the masts are situated.

[robertphil]

u could use one of those gps phones to get a signal via space

[Small but perfectley formed]

You could cancel them has they are in breach of contract

[Fin Clearview]

It was Crystal palace' fault blame them everyone else is

[SPE]

You could cancel them has they are in breach of contract

exactly,
you have bought goods not fit for purpose
I'd ring the local trading standards to get some advice but would think you are legally within your rights to break your contract and go elsewhere.

[rosskesava]

You could cancel them has they are in breach of contract

exactly,
you have bought goods not fit for purpose
I'd ring the local trading standards to get some advice but would think you are legally within your rights to break your contract and go elsewhere.

It turns out that it's the Citizens Advice Bureau who deal with this type of thing and not Trading Standards.

Apparently, in every mobile phone contract there's a clause which states that the phone company only endevour to provide a continuous network coverage and will take reasonable steps to rectify network faults and failures.

Breach of contract only applies if Vodafone singles me out for no real reason. i.e. If they stop me from using the network while it is working and I've paid for the service.

So, thanks to Vodafone, I've wasted an entire morning when I could have been working and I've made 16 landline calls all of which I'm paying for.

Vodafone could give me no information about when the fault will be fixed, what the actual fault is and if anyone is working to fix it at this point in time. Customer service at it's very best - they don't even bother to really respond to complaints on their website forum.

http://forum.vodafone.co.uk/t5/Network/BN1-Brighton/td-p/1506696/page/2

[SPE]

Best give Anne Robinson a call then 

[prestigeclean]

its the same in hastings regards alan