[Kinver_Clean]

My first page would look something like the following-  Obviously with the pictures etc.as I can't format it here.     And  NO PRICES, it's a no no.



Welcome to the Home of Extreme Clean, The Fylde Coast's premier specialist carpet cleaning service.
I cover Fleetwood, Blackpool, Poulton, Lytham-Saint Annes, Thornton-Cleveleys and all surrounding areas.

I clean any carpet in any location
Homes,
Offices,
Guest Houses,
Hotels,
Care Homes,
Restaurants
Pubs,
you name it, I clean it.

I use deep hot water extraction coupled with safe detergent free solutions
and no harsh chemicals which deep cleans your carpet,
removing engrained soil and sanitizing at the same time.

I have been doing this for XX years and am  the business owner.
I am fully insured and guarantee my results.
TEL:- 01253 875703
[/size][/size]
MOB:- 07514 369608

Email:- cleandry@hotmail.co.uk

Extreme Clean
12, Westhead Walk
Fleetwood
Lancs
FY77GA.

Whether Commercial or domestic Extreme Clean should be your number 1 choice.


Carpets to DRY For!!!!!!




Keep it simple.

[Simon Gerrard]

My first page would look something like the following-  Obviously with the pictures etc.as I can't format it here.     And  NO PRICES, it's a no no.


A few changes
Welcome to the Home of Extreme Clean, The Fylde Coast's premier specialist carpet cleaning service.
I cover Fleetwood, Blackpool, Poulton, Lytham-Saint Annes, Thornton-Cleveleys and all surrounding areas.

I have a range of different cleaning systems and techniques and can clean any carpet in any location, regardless of age or condition:
Homes,

Offices,
Guest Houses,
Hotels,
Care Homes,
Restaurants
Pubs,
you name it, I clean it.

I use safe detergent free solutions
and no harsh chemicals which deep cleans your carpet,
removing engrained soil and sanitizing at the same time.

I have many years experience and have built a solid reputation with our community for delivering high quality service and superb carpet and upholstery cleaning.
And, you won't be risking your money, if you're not totally satisfied with my work - it's FREE!
I am fully insured and guarantee my results.
TEL:- 01253 875703
[/size][/size]
MOB:- 07514 369608

Email:- cleandry@hotmail.co.uk

Extreme Clean
12, Westhead Walk
Fleetwood
Lancs
FY77GA.

Whether Commercial or domestic Extreme Clean should be your number 1 choice.


Carpets to DRY For!!!!!!




Keep it simple.

[garry22]

cleandry@hotmail.co.uk

This just looks so unprofessional.

At least set one up with your own domain name.

[Mike Halliday]

I understand what your Saying John but the phone isn't ringing without the prices anyway at the end of the day my website is just a free one that I do myself as I don't have the money for a professional site i am helping a friend fit a bathroom next week and he gonna pay me for some adds i going to put in a magazine around the more upmarket areas. I did a job for a friend yesterday the worst i have ever done (pics on other channel) if customers could see them my phone wouldn't stop ringing lol.

Yep put an ad in an upmarket magazine, then your arse still won't have to  leave your settee  

How much is this ad going to cost?, for £120 you can  get 4hrs of professional phone canversing and a pro E leaflet designed and sent out....  I bet this would bring in more work....See the post done by Admin further down

[stuart_clark]

Any chance of seeing one of your leaflets Mike ? not that i intend to get off my arse and putt anyy out! I always tend to get suffisant work in ! would like to compare yours with others ive seen
Stuart

[Phil @ Extreme Clean]

Phil,
You already have a site that ranks on page one which should be generating lots of calls.Thinking you have to scrap it and get a new one is silly, all you need to do is write it so that it appeals to prospective customers and has enough USP's in it to get people interested enough to give you a call. You need a page for every service you do, carpet cleaning, upholstery, end of tenancy etc. Your prices have gone from super low to the high side and you should be pitching in the middle. It was only a few days ago you were saying that people in Fleetwood won't pay x price, but then you tripled you prices. Prices on websites are not a good idea because it should be the one thing your site doesn't tell them, for that they have to ring you, you're already telling them, hence, no phone calls.
If I were you I wouldn't spend another penny on new advertising and concentrate instead on getting what you already have working better for you. If you've got a website and other forms of advertising out there and the phone isn't ringing, there is something wrong with what your adverts say. You've got to think about advertising from the customers perspective, what do they want to be told rather than what you want to tell them?

Simon

I'm getting confused now I charge £35 a room and people say higher so I up to between £45 and £60 dependant on soilage and now I'm too high I'm really struggling also Simon if I give you my log in details do you want to mess with my site when you've got spare time cheers Phil.

[Carpet Dawg]

Phil

Just scrap the prices page!! Maybe just mention what your minimum charge is. Also mention on your site that every carpet is different, size, stains, level of soilage etc etc. So its impossible to give a cost on a webpage. Obviously you'll need to word it better.

The prices on your website are getting on the high side now, nothing wrong with that but you'll struggle to sell those prices from a webpage.

If you don't have much work on then you should try going out to quote every job. You will be in a much better position to quote (higher) and win the jobs. This is what I would do if I was starting out.

[Simon Gerrard]

Phil,
Email them to me I'll see what I can do when I get back from the ships next week.
Did your upholstery tool arrive?

Simon

[Steve Barnett (Carpet Care Plus)]

Phil

As Tony and Simon have mentioned, I would get rid of the prices, it takes away their last remaining reason to phone you.

Also, don't think about prices per room - get into the habit of pricing by the square metre. Go and survey every new enquiry -  part of the theatre of the quotation process is to measure the areas and quantify how much carpet needs cleaning. You can then give them the price and explain the cleaning process.

If you're quiet then you really need to get in the prospective clients house so you can sell yourself and your services. I'm not a fan of pricing per room and it doesn't work well in my area as room sizes vary so much.

[Phil @ Extreme Clean]

Phil,
Email them to me I'll see what I can do when I get back from the ships next week.
Did your upholstery tool arrive?

Simon

Not got it yet Simon will probably be Monday i'm messing with my site now iv'e added the wording advised and a few pics I think it looks better also I have removed again the price page lol I'm just gonna think how to do other pages now.

Thanks Phil.

[neil 47]

 
when i started over 10 years ago i used one of mikes carpet leaflets , it was a5 full color , it had a pic of me in shirt and tie , local discount offer and a 3 for two and i nearly always got a job from every 300 i put out in targeted areas

Neil

[COLIN BRIGHT]

Personally it has been a great start to the year for me, like Steve said put your prices up, get rid of all the custys who want stuff doing for nothing a concentrate on the custys who can tell the difference between price and value, so far this year my average job ticket has shot up to £225.00 I have found the phone a lot quiter but the ones that ate phoning are mostly reps and recs so there is a lot if trust there, and reps and recs tend to spend more more money... Very busy, don't start before 9.00am and never work weekends, having said all that the 1st. 2 years were extremely hard work but stick to your Gunns and carry on that's my advise, and don't cut your prices to get jobs, cause the custy looses respect for you and assumes you are the same as everybody else, if you have to discount then only do this by adding to the job this making it bigger so if they have more done at once then you can say give them an overall 10 percent.

[Phil @ Extreme Clean]

Thanks Colin I'm gonna keep plugging away mate and I see what your saying if I give discount do it by adding work on that's what I usually do I'm gonna up my prices slightly and basically start from scratch because I only ever had dry fusion but now I have water extraction also so am capable of attacking anything now so now my customers will see a more thorough job being done and hopefully that will stand me in good stead with referrals etc  cheers Phil.

[COLIN BRIGHT]

send some reminder letters to you past custs phil, this is the simplelist thing to get your phone ringing

[Alan falconer]

I have just been on your website and I have to say I would not book you after reading it.

You keep telling me to use 'someone else' then expect me to provide you with tea if you are prepared to honour us with your presence.

Its not user friendly and I am afraid any potential shopper will just move on.

Take it down and start again would be my first bit of advice.

 

[Phil @ Extreme Clean]

Iv'e had a good offer off a fellow carpet cleaner who has a great site and will do the same for me at a very reasonable cost which I am going to do when I've helped my mate next week it will look very professional I just need to think what I need him to do watch this space.

[Phil @ Extreme Clean]

new site guy's what you think

www.dryerfusion.co.uk

Phil.

[john martin]

Looks professional , nice job .

[Phil @ Extreme Clean]

Cheers John im buzzing with it the one I had, I was sort of happy but seeing this one i'm made up.

Phil.

[Simon Gerrard]

Looks good, Phil.
Now you will get some calls.

Simon