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dave f

wfp damaged my windows
« on: March 19, 2013, 12:32:33 pm »
this is a strange one... i got a call for a quote to do this house as i pulled up owner came out and asked if i used the pole thingy when i said yes she says dont bother with quote when i asked why ? she said she had new windows fitted and the last guy was wfp and made her windows go all misty inside the double glazed units ,what ever happend in her conversation with window company god knows but the up shot of it is wfp causes the sealed unit to fail they said. thats a new one on me. seems like to me the company is  wriggling out of the warenty.may be they were dodgey in the first place

♠Winp®oClean♠

  • Posts: 4085
Re: wfp damaged my windows
« Reply #1 on: March 19, 2013, 12:36:51 pm »
You should have asked her what's going to happen when it rains then? ;D

SB Cleaning

  • Posts: 4337
Re: wfp damaged my windows
« Reply #2 on: March 19, 2013, 01:05:04 pm »
I had one cancel for the same reason  a few  months back !!

windiewasher

  • Posts: 4393
Re: wfp damaged my windows
« Reply #3 on: March 19, 2013, 01:32:14 pm »
you should of asked which window company as i have heard this before,ring them up and tell them you are going to tell everyone not to use there window company because there units steam up.
Takings off all first cleans till march 7th 2014
October  total=  cleaned  extra per month
November = cleaned extra per month
Total £  so far.

landy2

  • Posts: 1195
Re: wfp damaged my windows
« Reply #4 on: March 19, 2013, 02:54:00 pm »
this is a topic that i think does not have a proper answer i use wfp and i would say yes they do give the seals a helping hand to pack in , but also i dont think the seals are as good quility as they used to be . had a few asked me to do of ladders as seals have gone so for the few who want it that way i do them of ladders makes no diffrence to me i would rather wfp but at end of day they are paying me .

AuRavelling79

  • Posts: 26702
Re: wfp damaged my windows
« Reply #5 on: March 19, 2013, 03:10:35 pm »
this is a topic that i think does not have a proper answer i use wfp and i would say yes they do give the seals a helping hand to pack in , but also i dont think the seals are as good quility as they used to be . had a few asked me to do of ladders as seals have gone so for the few who want it that way i do them of ladders makes no diffrence to me i would rather wfp but at end of day they are paying me .

Good grief! Please tell me you are joking ...

It's a game of three halves!

Spruce

  • Posts: 8667
Re: wfp damaged my windows
« Reply #6 on: March 19, 2013, 03:25:57 pm »
this is a strange one... i got a call for a quote to do this house as i pulled up owner came out and asked if i used the pole thingy when i said yes she says dont bother with quote when i asked why ? she said she had new windows fitted and the last guy was wfp and made her windows go all misty inside the double glazed units ,what ever happend in her conversation with window company god knows but the up shot of it is wfp causes the sealed unit to fail they said. thats a new one on me. seems like to me the company is  wriggling out of the warenty.may be they were dodgey in the first place

Move on; they would have been a customer from hell anyway. She saved you.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

landy2

  • Posts: 1195
Re: wfp damaged my windows
« Reply #7 on: March 19, 2013, 03:49:57 pm »
not jocking that is my oppinion , seals seam to go faster than they used to .

dave f

Re: wfp damaged my windows
« Reply #8 on: March 19, 2013, 03:55:27 pm »
she bet me to it  ie what about when it rains, she said that its because water is being forced at the seals it causes them to fail  ??? ??? sounds like a get out clause by the window company to avoid replaceing the offending unit to me >:(

home6442

Re: wfp damaged my windows
« Reply #9 on: March 19, 2013, 04:13:01 pm »
Should have asked her were they using a power washer.
This muppet has been fitted with faulty units and hasnt the wit to
realise it.

Perfect Windows

  • Posts: 4334
Re: wfp damaged my windows
« Reply #10 on: March 19, 2013, 04:48:54 pm »
The only possibility I can see and have considered is that if the seal is gone at the top, WFP could, cenceivably show up the problem in a way that rain couldn't.

Either way, the problem is with the double glazing and should be taken up with them.  She might just not want that fuss.

Customer of mine had marks all over her new windows - they look like oil stains, but aren't.  Her window people told her that it was because they weren't designed to be cleaned using WFP.  I tradded them, scrubbed them, did everything I could to clean them and told her the problem was the glass.  She decided to live with it rather than chase the window firm.

Vin

formb

Re: wfp damaged my windows
« Reply #11 on: March 19, 2013, 05:20:06 pm »
Pretty poor quality window if it can't stand up to being cleaned with a wet brush.

John pearce

Re: wfp damaged my windows
« Reply #12 on: March 19, 2013, 11:29:50 pm »
i had this last year, 3 cleans and woman phones saying don't clean no more as windows are full of water,

i had a look , and they were,

i said to her your windows must be faulty, it should be  a sealed unit, it should not get in.

later that day i plucked a no out of yellow pages, double glazed fitters, and he said the same, the unit is faulty.

he said no way should water get in, and he should know, he makes them.  john.


Re: wfp damaged my windows
« Reply #13 on: March 20, 2013, 10:55:46 am »
I have replaced many window glass as I do this as a service for my customers mainly on conservatories. For the seal to leak must be manufactured badly as a leak is nearly impossible unless they are bad quality or older than 10 years old .I have even replaced the glass on one side of a sealed unit and never had a leak yet and have been doing this for four years. Most frames have a drain between the frames and the window which gets blocked. Which means the frames has its base in water if this is drain is blocked.I spray my hose at full pressure between the sill and frames and you see the muck come out.

sean mcc

  • Posts: 230
Re: wfp damaged my windows
« Reply #14 on: March 21, 2013, 08:28:53 am »
I have heard on here from some cleaners that pure water is really bad on your hands etc could it not also be bad on the seals?,just a thought :)

dave f

Re: wfp damaged my windows
« Reply #15 on: March 21, 2013, 01:19:33 pm »
 ???

MATT BATEMAN (OWC)

  • Posts: 1821
Re: wfp damaged my windows
« Reply #16 on: March 21, 2013, 01:23:16 pm »
not jocking that is my oppinion , seals seam to go faster than they used to .

You've done a couple of surveys a number of years apart by which to compare?

MATT BATEMAN (OWC)

  • Posts: 1821
Re: wfp damaged my windows
« Reply #17 on: March 21, 2013, 01:27:20 pm »
Perhaps it would be aN idea to carry a small double glazed unit about in the van, only 3"x3", to show how much force is reuired to move the silicone sealing in the double glazed unit.

go to a glazing manufacturer it probably wouldnt cost more than a tenner, but you could prove a point.

home6442

Re: wfp damaged my windows
« Reply #18 on: March 21, 2013, 03:48:05 pm »
I wonder would hot water hitting glass in minus temperatures
cause the seals to split. :-\

landy2

  • Posts: 1195
Re: wfp damaged my windows
« Reply #19 on: March 21, 2013, 06:25:51 pm »
not done any surveys like i say IN MY EXPERANCE 20 YEARS  i find when i used to trad them they did not go as much but now i wfp them i notice they go .