[keen2clean]

Hi sorry for the abrupt title but need one of you old pros to save I disagree.
I am on one of my first jobs and im cleaning carpet tiles in a school there are a few thick black stains on teh carpet. I dont know what they are or how to get them off. So far ive tried ashbys supreme stain remover withno luck and ive trie4d to just hwe clean them with n0o luck either any tips?
many thanks ray

[craigp]

if its a oil based stain you could try a solvent stain remover,

[cleaning co]

i would say its chewing gum
 u very brave doing a school clean as one of your first jobs,what kit are u using?

[CARPET KNIGHTS]

you must be careful with solvent spotters on some carpet tiles though.......Bitumen backing!

Cheers Goron

[the red carpet]

if there thick and in a school it could well be blu-tac or chewing gum these will both go black with dirt
id try a chewing gum remover if you cant get any iv heard white spirit will do the same thing

im sure though if using any of the above or the solvent suggested by craig that you have to check the back of the tile first to make sure its not bitumen backed. if it is i dont think any are suitable.

another thing if there thick try scrapping the worst of with a blunt knife first

[keen2clean]

im using a ninja and ashbys products all i have is there spotters 1, 2 ,3 supreme stain remover, citrus gel, ashbys supreme pre spotter, and supreme anti grease. So far it has taken everything iv ethrown at it. Thanks for your response guys glad u responded so quickly

[keen2clean]

The stain is not thick like a chewing gum stain it has no texture its just in the carpet
Thanks again ray

[the red carpet]

scrape of the worst, use the citrus gell leave it for a bit scrape again and then try extracting with the heat up as high as it will go

[john rees]

try something like citrus gel it's less likely to disturb the backing if it is bitumen,then rinse
                                                  john

[keen2clean]

Im wondering if my machine is working corectly as ive been cleaning these carpets they seem to ;look fresher but a lot of the dirt just is nt comin up i seem to have good suction and the water is getting very hot  i layed supreme prespotter aswell does it sound like im doing something wrong?

[cleaning co]

are u using a power wand on this job ?  u need a power wand  school carpets are trashed !!  i wouldnt touch a school and i hav v2 heater, big pump power wand and can use 4 vacs    once u done job next time leave it for the truckmount boys, but good luck

[carpetclean]

first of all try a steam gun and then if no joy make sure the bitumin from the carpet backing has not come through from previous attempts

[Phil Marlor]

When you use any spotter use a small amount, then with a clean terry towel see which one  transfers onto the towel. This will give you a good idea whether it's water based or solvent.

When you have finished this job get yourself booked in on a training course urgently.

Rgds
Phil

[keen2clean]

when the bitumen coems thru does it apear as small black dots ive tested that in the corner and thats what i got?
When you say power wand do you mean one of ashbys power brushes? are they worth there money then most of my work will be domestic aswell especially after this disasterlol

[BRSL]

I think trying a solvent isnt a bad idea but would STRONGLY advise not use a steamer or to leave it in the carpet for more than a few seconds and not too push it into the carpet, even if the carpet isnt bit backed it is probably bonded and solvents will lift the carpet  

James

[cleaning co]

keen    "RUN LIKE THE WIND MATE"

[keen2clean]

Hi what training course do you recommend? i ahve already completed ashbys i dont suppose anyone trading near the essex area wants a free worker for the day?
Many thatns again for all your help

[nick p]

hi

i had carpet tiles yesterday in a garage reception very bad just turned the temp upto 80 and lots of citrus gel and a lot of patience come up great

cheers nick p

[cleaning co]

u can learn the basics of carpet cleaning in an hour, its not your cleaning its your jobs   , these jobs are best left to big powerfull truck mounts imo stick to domestics

[keen2clean]

Did you just keep going over them nick? Im worried about over wetting.
I know you can pick up the basics quite quickly but tis the tricky stains that you cant pik up quickly how to get rid of and what chemicals are best