[richywilts]

just reading up on internet about how to write an effective telephone script, i usually wing it but want something a bit more structured.

it says about telling potential client of similar company to them that you have worked for and have improved the service somehow that previous cleaning company were providing

You can bolster this section with a success story, something you, your company or product did for a customer. How you saved them money, or saved them time or saved the day when they were in a tight spot. By inference, this will mean that you will do the same for your prospect. It is a terrific way of pointing out customer benefits without actually having to say "and the benefit to you, Ms. Prospect, is..." You might have several different success stories that you use depending on the type of lead on which you are working.

obvious one are saving money, providing safer methods of work just wondering if anyone has some actual examples of ways they have improved service one of there clients receives

[Paul Clapham]

You could mention insurance, talk about..... "the window cleaner who's ladders fell through a  customers green house , turned out he had no insurance, and of course MY company has FULL insurance "     

you can make up loads of "stories" to tell a prospect 

[landy2]

i was working today and it came on me that i wanted the toilet ,  i made it to local asda
SUCCESS 

[richywilts]

ive done it myself drove round looking for somewhere to sh*t!! ran in to a co op supermarket the other week expecting there to be a toilet was there hell!! had to jump bk in and race behind a police car to nearest mcdonalds run in for dear life just made it that was A SUCCESS!!!

[keyser soze]

yeah been there also . but has anybody  been unsuccessful lol... dread the thought

[richywilts]

yeah years ago after being dropped off up the road by the milkman i worked for when i was 15 i was legging it home and had no keys to get in at 6.30am my mum wasnt waking up quick enough!!!

[roundbuilder]

I have had to resort to a dump in a bucket in the back of the van twice. When you gotta go you gotta go, where i work there is no toilets about so when you got the guts ache you are proper stuffed.

[king marko]

Have a butchers in the bible mate - look for "the parable of the lucky git" 

[sean mcc]

I picked up 4 new customers today and they all came to me asking if i could clean their windows,this does not happen to me very often,SUCCESS am i deaming

[CLEANCARE WC]

ive done it myself drove round looking for somewhere to sh*t!! ran in to a co op supermarket the other week expecting there to be a toilet was there hell!! had to jump bk in and race behind a police car to nearest mcdonalds run in for dear life just made it that was A SUCCESS!!! ASS-EXCESS

FTFY