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I have been chatting to a few customer to find out what they think its means.I would be interested what our members of this forum think it means and how this could effect you if this went wrong.If you were cleaning a window and the ladder slipped on some concrete paving slabs and you" God forbid2 fell through the ground floor window. Hitting the glass with your squeegee braking the glass and cutting your arm. How would this play out with your insurance you had? I am not trying to catch anyone so feel free to discuss this scenario.There is no right or wrong as we all have different policies.