[gewindows]

Who does?

[dave0123]

Not unless i really really have to.. i hate the fact that i then have to turn up if you ring.. who knows what the weather going to do the next day could be snowing tomorrow, So i would wake up and change the houses i do bungalows maybe inside's.

[paul marshall]

i do on half my houses , the ones that are dotted round the city , but its nice when i do my street rounds to be able to just turn up an get on with it , but if dotted about i have no option but to text , some need to be home anyway for acses but i wish i didnt have to , most of them now i have there mobile no so will send a block text saying .. doin windows tomorow if out please leave back unlocked and money under pot or bin thanx paul , trouble is then if im having a bad day i have to stay out cos they are booked in , but on the plus side i dont have any collecting to do on this part of my work

[DaveG]

I ring about 5 a week and text probably 15...

The ones I ring are people that usually have extras and I text the ones that need to unlock gates

[landy2]

i text odd ones and its a pain in back side , as you have to wait for a reply of one before texing next door , i yes if weather turns you are stuffed , like i say i only have about 20 in a month but it is a PAIN       I have arranged some for monday but is it going to snow (manchester)   

[R.C Property]

only text the ones that have locked back gates so they can leave the gates open.

[richard jagger]

Why do you want to know?

[frankwii]

we call 70 percent of clients as it saves turning up for nothing but  also you will be paid in cash if they are in .
its part of our  service but also an opportunity to touch base for any extras  .
some WC like it  , others dont - up to you

[colin purewater]

we call 70 percent of clients as it saves turning up for nothing but  also you will be paid in cash if they are in .
its part of our  service but also an opportunity to touch base for any extras  .
some WC like it  , others dont - up to you

I call or txt all domestic 

Works well for me

[SB Cleaning]

we call 70 percent of clients as it saves turning up for nothing but  also you will be paid in cash if they are in .
its part of our  service but also an opportunity to touch base for any extras  .
some WC like it  , others dont - up to you

I call or txt all domestic 

Works well for me

I have always done it on 75% of my customers too works well imo

[Rogue Trader]

i text those with padlocked gates. I hate it gives people the oppurtunity to say not this month.Winds me up , if they say it too often they get dumped though it is probably the part of my business that winds me up the most. NEVER call/text people who dont need to unlock gate / leave padlock off, it is an admin nightmare!!

[gewindows]

Why do you want to know?

I was thinking of ringing you to see if you were in. I'd pop round if you wern't. 

[Window Washers]

Text some if there are access issues, never call people takes to much time up

[Paul H]

Text for this who lock gates

Text / call  Those where i have to go through house / garage i have it sorted that they are first / last job of the day ... only a hand full like this but going that little extra allows you charge that little extra.. works for me and they are appreciative of it too..

Have one where i do the backs only but it through a garage .. nice house do it first thing 830 before they go to work... tanspires they run / own a local refridgeration compnay next to where i live...so got nice 4 weekly commercial out of it.. with the house and commercial it just shy of £50 4 weekly... top customers really nice people too ..I know they'll stay loyal..

[matthewprice]

got a few that i need to text locked gates ,open windows but i always tell them its an automated text and not to reply to the text  one of the blokes on here used this and it works

[gavinb]

I only text if I need to .

I found out when I first started out I'd get a lot of messers if I txt them the night before so now I only txt for access .

[supernova77]

I only text or call if the gate needs to be unlocked.

One thing I like about this business is the flexibility... Just being able to just turn up and clean... I would hate it if I had to text or call all customers the night before.

Andy

[gswainyboy]

call all mine every time (well,the missus does anyway).When i leafletted I put this as part of the service and im sure its got me some customers.We're on Talktalk so all landline calls are included monthly.Like others have said, it seems horses for courses!
graham

[Tom White]

In two estate areas I do, I have a pre-printed Memo that says I will be around to clean their windows the next morning and it asks them to leave their side gates open.

I normally stop off and push it through their letter box after cleaning another area on the same estate that doesn't have the same access issues.

It works; gates are left open and money is left with neighbours/under doormats if they're not going to be in.  They're quite nice this lot, apart from one misery guts, but there's always a fly in the ointment I find.

[PurefectWindowCleaning]

Off the top of my head, we phone/text 3 customers out of about 500.

In fact, one of them we have got tomorrow morning which includes her gutters and fascias. Ideal cos not only is it snowing now but heavy rain is forecasted all day tomorrow so as its 'booked in' we cant get turned away  


That is the plus side of pre arranging jobs.