Andy
Read this post
http://www.cleanitup.co.uk/smf/index.php?topic=124620.0I was based in East Sussex until last year.
I too had a problem with a customer who was happy with the job and paid by cheque which then bounced, then she continuously fobbed me off before telling me I was hassling her, it was a crap job and take me to court.
Guess what it's the same person, 'Harmer'
Her attitude annoyed me more then anything, not the money so I was going to pursue in small claims.
But I was told as long as the returned cheque hasn't been stamped 'payment stopped' which means it was cancelled you can try to cash again and to try and catch her off guard, just after pay day ideally (end of the month, or earlier this month) and it worked, the cheque cashed and I didn't hear anything about it.
Credit to Jason Williscroft for that info.
I don't think I was the first either, I think she might have an attention seeking problem, as a short while after she contacted me again and tried to book me for the same sofa, realising it was her I booked it in and didn't turn up and never heard from her again.
Hope this helps
Paul