[bennymon]

Some fair answers except blackey who sounds like a twat

[Billy Russell]

Actually just been on the TACCA site and, according to that info, there aren't any other cc's within ten miles. The nearest is 13.7 miles away. Some tin pot company called Affordable Cleaners......whoever the hell they are

I know him! There's no need to worry though, he's only got a little blower!!! he might even use a rug doctor!

 

[Mike Halliday]

It's good business to sell our own companies strengths to our customer, I could tell a customer 20 reasons why I'm the best company to satisfy thier cleaning requirements. But if I told them  all 20 reasons I would overwelm them with needless information. We need to tell them only the benefits that are applicable to them

One of my strengths is ( as i mentioned earlier) we work as a 2 man team,but I know 2 other companies who also work as a 2 man team, when I quote against these companies the fact that thier are 2 of us is irrelevant  and has no additional benefit to the customer.

the  strengths & benefits of using our companies are what is different betreen us & our competitors...... How can we sell our benefits if we don't know the weakness of our competitors.

[Craigp]

Mikes right.

Blackey what was that about, was you drunk writing that, lol.

[derek west]

mike your theory only works if you quote last or have a full list of who your quoting against.
so you like to check out your competition!, nothing wrong with that. i'm not saying your stupid for checking them out,  i personally don't see the point, i list as mush as i possibly can about my company that is good and if i don't get the job i move on to the next quote.

[Kev Martin]

I don't clean carpets because I can't!  I have never learned how and I don't want to.  However, when I was a Tiler I was the most expensive Tiler in the area, I didn't care what others were charging or what they quoted.  I went in talked to the customer and I listened to what they wanted I then either decided to quote or not depending on the job and what they said.  If I decided to put my quote in, it was based on us earning a decent wage for the job and making a profit even though in a lot of cases they would say we have had a quote for £500 if I felt I needed to charge £1200 then I would!

Basically I agree with Derek and a few others on here "I charge what I think I am worth and to earn a living"  I don't care what others are charging I just get on with it.  We have applied the same rules to Stone Cleaning and Restoration and as far as I am concerned it works!  I know a Carpet Cleaner in my area who works 10 Hours a day 51/2 days a week and earns a fortune.  He is by no means the cheapest but he's good and always busy!  I once asked him what his competitors rates were and he said "Don't Know and Don't Care.  I am in do the job then out and on to the next job"

Kev Martin
Tiling Logistics
Marblelife Ltd

[gwrightson]

It's good business to sell our own companies strengths to our customer, I could tell a customer 20 reasons why I'm the best company to satisfy thier cleaning requirements. But if I told them  all 20 reasons I would overwelm them with needless information. We need to tell them only the benefits that are applicable to them

One of my strengths is ( as i mentioned earlier) we work as a 2 man team,but I know 2 other companies who also work as a 2 man team, when I quote against these companies the fact that thier are 2 of us is irrelevant  and has no additional benefit to the customer.

the  strengths & benefits of using our companies are what is different betreen us & our competitors...... How can we sell our benefits if we don't know the weakness of our competitors.


So , have you got time to post all my on Mike weaknesses
 
geoff

[Mike Halliday]

Do you mean like your inability to write in English that makes some sort of sense

What were you actually trying to say???

[Doug Holloway]

Hi guys

I think it also relates more to those who target a specific town, I cover a large area including parts of East and North London and The City, plus Essex so I have so many competitors it would take me a week to count them

I know there will be those who are way cheaper than me but as I'm not prepared to work at those prices so I don't worry about it.

Cheers

Doug

[gwrightson]

good start MIKE, poop MY KEYS HAVING TROUBLE recognising where i press, or it may help if i turned on my lights,  even put on my glasses   geoff

[Tony Gill Carpet Smart]

Don't care about the competition as long as the work keeps coming in 

[Shaun_Ashmore]

I think it's about trying to create a match winning conversation so you hold the interest of the customer and make them want to choose you over choosing price, counting the competition is not 100% reliant as it does depend on where they advertise and where and how the customer searches for a cleaner ie if the customer in your service area looks in the free press and you aren't there then you aren't going to get a call even if the customer lives on the next street.

Shaun

[jasonl]

Ive got this dodgy bloke called Shaun near me.

[mark_roberts]

Its pretty easy to become complacent in this game. 

Most replys are from guys in the business 10 + years and at that point things just seem to take care of themselves.

Try starting from scratch using advertising to get the work and I reckon most of us would struggle.  It was easier years ago to get work.

With the dawn of the NET anyone can say and look professional all it takes is money to get a site going.

Once in the door its a different matter of course.

My problem with my competitors is that even the Chemdrys and cleaning doctors are doing suites for less than £100 now.

Mark

[Shaun_Ashmore]

I'm sure Jason (the other dodgy cleaner) and Allan jr will tell you that in our area South Yorkshire I can't think of anyone who charges say £200 for a suite although the reverse of that I can't think of any franchise that charge £100.

Shaun

[Jamie Pearson]

Bless his Auld Cotton Sox

John V?

[AshWhite]

It's all very well saying you don't care if your prices are higher than your competitors, but the customer will care - so it's up to you to brief them on why perhaps they're not 'comparing apples with apples'. I don't know half my competitors, but it's easy to throw in a few 'blanket' statements to plant a seed about the service they can expect to receive from me, and from my competitors.

[gary hall]

 I am a one man band - going since 2006 - very happy with my lot - never worry about what other people are doing or saying "life's  too short" - no I really mean it ,  at the end of the day life is far too short .

Or to quote the great Bill Shankley " what other team  !!!- you mean there,s another team on the field  ??"

[Paul H]

Oh and the inbreds from Wearside

 

[happy mondays]

Don't know - don't care

what he said.

That sound full of bravado,  But  is it sensible?

 I thinks it important to be aware of other companies,  you don't have to let them effect your business but to not care is in my opinion  not sensible.

if you don't let them effect your business then why would you need to care?
what effect would being aware have on your business?

I Care That leaflet I got the other day from affordable cleaners advertising £120 for a 4 bed detached house is very cheap Derek, and doesnt do me or the only other reasonably priced carpet/upholstery cleaner in Northwich any favours at all.

The prices on your leaflets and website are silly and one day I hope you will agree and realise your mistake.