[Mike Halliday]

protected a new carpet today that was fitted yesterday afternoon. Though I would post the details.

pulled up at house 8.24am drove away 9.08am so  job took 34minutes. walked in and got started, customer made me a coffee as I mixed the protector.

22 square metres living room that was empty of furniture.

use stainshield at the stated dilution rate of 4-1 which will cover 25 square metres. so used 0.8lt of concentrate

cost of chemical  £12.80p

this job was done exactly as per instruction inc' post spray of acid rinse & a thorough brush in.

this was regular customer who I tried to remove some incense oil from the carpet 6 weeks ago but was unsuccessful so they claimed on their insurance, I told them to call me when it was fitted and I would protect it

charged them £80 the carpet cost £760

[derek west]

scenario time, lets say the protector wears off in 3 months, (traffic area's) . they then spill insence oil on the carpet, they then think "its protected, we'll clean it up in the morning when we are sober" get up next morning and it doesn't come out, they call you, "oi! you protected our carpets and we just tried blah de blah de blahhhhh, what ya gonna do about it?" you come round, try to get it out, as before no joy.................... now what?  where does the blame lye? are you (mike halliday) liable for there carpet? or do you just say "well i never said it was permanant?

genuine question! i'm intrigued.

[Mike Halliday]

quite a lot of assumption there though.... it will wear off in 3 months..... they will spill essence on it.....they can't get it out in the morning..... they call me and I can't get it out....

why not go the whole hog and have their pet elephant suffer from diarrhea & sh*t all over it as well

if all these circumstance come together as you suggest then i tell them honestly, as I explained the protector gives then a window of opportunity to remove spills it is not a total 'get out of jail free card'

but in the end all we can do is give them all the information about the protector and give them the  choice.

[derek west]

good answer. just chit chattin. 

[mark_roberts]

IF you had cleaned the carpet would you have charged £80 to protect it?

£80 seems a good price for a simple call out and job.  But I dont get many new carpets to protect.

I would have charge £40 following cleaning. 

Mark

PS. have you had the op yet.  If so hows it going.

[Mike Halliday]

Mark, if I had cleaned it I would have charged half price to protect it. Only done 4 new carpet protection jobs this year

My op was cancelled, it was on the 11 th sept it has been rebooked for  11th december which works a lot better as I will need 6 weeks to recover which will be over Xmas and jan which is slow anyhow.

[John Kelly]

Doubt whether protector would protect against incense oil anyway. even day after it was applied.

[derek west]

IF you had cleaned the carpet would you have charged £80 to protect it?

£80 seems a good price for a simple call out and job.  But I dont get many new carpets to protect.

I would have charge £40 following cleaning. 

Mark

PS. have you had the op yet.  If so hows it going.

course he's not had the op yet, he's still called mike. 

[John Kelly]

He can change the Mike to Michele but what the hells he ganna do with the Henry

[derek west]

erm!, henrietta? maybe?

[Shaun_Ashmore]

With all of those animals on mikes van and advertising I think he'll do the bestial carpet cleaning ever.

Shaun

[Joe W Brown]

Thers people in my area offering clean with free protection for £20 carpet "whatever the size"

I cant see id get much custom charging anywhere near the prices you do.

[Mike Halliday]

but like my example shows it cost £13 for an average living room to protect it properly, so they make £7...... do you think they really protect the carpet? or just give it a quick spray with a very weak solution of protector

[Carpet Dawg]

or anything at all!

[Shaun_Ashmore]

Mike has a real point as well as working out protector working out fuel to job and products used would be a real eye opener for helping and realising costings.

Shaun

[Tony Gill Carpet Smart]

I charge that even when I clean the carpet think its a fair price compared to what the carpet suppliers charge customers then farm it out to us.

Cheers Tony

[wynne jones]

I know a padder who sells it as an add on but it's simply a soil retardant in the stuff he uses anyway. Not doing it properly is daft though. You will lose a customer or at the very least get a call back.

[John Kelly]

Joe, these guys are con men and you should be reporting them to trading standards. Trading standards are a pain and do f all usually but if you press them enough they will act.

[Joe W Brown]

but like my example shows it cost £13 for an average living room to protect it properly, so they make £7...... do you think they really protect the carpet? or just give it a quick spray with a very weak solution of protector

No idea.

[Joe W Brown]

Joe, these guys are con men and you should be reporting them to trading standards. Trading standards are a pain and do f all usually but if you press them enough they will act.

When i have some ££ spare I will hire to clean my carpet and see what they do.