[Richard Shepherd]

I have been offering / asking my custies  to use online banking as a method of payment, a lot have taken it up but some seem to use it as a method of delaying payment knowing I won't be knocking come Thursday / Friday evening.

Does anyone use text as a reminder that payment is outstanding, if so what do you put in your text..

[Blue Frog Systems]

Payment is now due for your last window clean. Please make payment to (insert bank details).

[Banbury Window Cleaning]

We tell our custys bank transfers are due within 3 days. If we havent got it then the texts start, after a week its a phone call most of them just forget I think and usually once the first text is sent then they do it.

[Granny]

When customers offers to pay online we ask for a mobile number so we can contact them and let them know the payment has been received O.K.
Then as said after 3 days send a reminder "BACS not received yet any problems please contact us"
G.

[Roy Harding]

I send a email with statement. Saying this email has been automatically generated because your account has fallen beyond our credit terms.

Please make payment now.

If they then get a bit funny you can, blame the accounts package

Roy