[David Kent @ KentKleen]

Lets have a pole off!!!!!!!!!!!!!!!
Who has a new phoenix?
Who has a new Gardiners?

Tell us what you think !
Personally I have a clx thats over 1 years old I have glued 1 clamp but the pole still completes it duties day in day out without a problem. Excellent value for money.
 

[David Kent @ KentKleen]

is anyone using a new phoenix yet??

[Lee GLS]

I had a quick go with the pheonix today, and I have to say I'm impressed with the clamps, it slides in and out nicely and feels light, but it had no brush on it so I couldn't compare with it extended.

I think that this may actually be a better pole than the slx, but only time will tell.

[Joey Heinz]

Your thumb goes up and down naturally, however side ways on a regular basis ... RSI all over it.

[David Kent @ KentKleen]

has anyone been using either pole this week??? gardiners have been out a while and phoenix have been out a week or so has anyone got a review??

[David Kent @ KentKleen]

I like that joey!!

[Spruce]

has anyone been using either pole this week??? gardiners have been out a while and phoenix have been out a week or so has anyone got a review??

They were all pre orders if I understand the previous posts and I don't think anyone has one yet. It would seem there were a few prototypes sent to dealers, of which Alex Gardiner got one.

Why not ask Alex to give it a review  

[Lee GLS]

Polarbrite had sold out of the carbon fiber poles.

[David Kent @ KentKleen]

I would ask Alex, Spruce, but i think he has the proto types or something, he does not know as they dont have any markings on them.

[David Kent @ KentKleen]

Who are polarbrite? whats going on i am confused?  do facelift have a web site  I can buy a phoenix pole from? 

[Lee GLS]

Google polarbrite, they are a Windiw cleaning supplier in Essex, they sell the facelift pole

[Spruce]

I would ask Alex, Spruce, but i think he has the proto types or something, he does not know as they dont have any markings on them.

I think that's amasing - how can a product be sold which is a prototype with no labels/decals on it.

I think they have tried to 'ride the wave' of enthusiasm and it's bitten them back. I remember years ago working for Bosch in South Africa the same thing happened. We were launching a new range of Rotary Hammers and the marketing guys got into top gear and organised shows and large dealer events in quick succession throughout the country. The first evening was at a posh Johannesburg hotel. It cost a fortune.

The German production of these final products slipped back and back. Eventually they managed to finish a few sample units a couple of days before this planned launch. My German counterpart got on the plane to Jo'burg with these in his suitcase, arriving on the morning of the launch. Customs seized and confiscated the suitcase as an xray of the contents looked like a suitcase full of guns.

It took a week to get that sorted and the drills returned. By this time it was all over and the company was the laughing stock of the business world.

In the end these drills proved in service to be very good products, but it took a long while before our reputation in that field was restored.

I see history repeating itself here.

Sorry Mike. But you will survive it - the company's previous reputation will carry you through provided the new Pheonix pole is a good as you say it is.

What I do find interesting is that Alex hasn't said a word with regard to the pole itself. I would have expected a main supplier (again from personal experience) to be comparing this to his product and pointing out the strengths of it over its newcomer. The motor industry was very good at this.
 

[Mike @ Facelift]

I would ask Alex, Spruce, but i think he has the proto types or something, he does not know as they dont have any markings on them.

I think that's amasing - how can a product be sold which is a prototype with no labels/decals on it.

I think they have tried to 'ride the wave' of enthusiasm and it's bitten them back. I remember years ago working for Bosch in South Africa the same thing happened. We were launching a new range of Rotary Hammers and the marketing guys got into top gear and organised shows and large dealer events in quick succession throughout the country. The first evening was at a posh Johannesburg hotel. It cost a fortune.

The German production of these final products slipped back and back. Eventually they managed to finish a few sample units a couple of days before this planned launch. My German counterpart got on the plane to Jo'burg with these in his suitcase, arriving on the morning of the launch. Customs seized and confiscated the suitcase as an xray of the contents looked like a suitcase full of guns.

It took a week to get that sorted and the drills returned. By this time it was all over and the company was the laughing stock of the business world.

In the end these drills proved in service to be very good products, but it took a long while before our reputation in that field was restored.

I see history repeating itself here.

Sorry Mike. But you will survive it - the company's previous reputation will carry you through provided the new Pheonix pole is a good as you say it is.

What I do find interesting is that Alex hasn't said a word with regard to the pole itself. I would have expected a main supplier (again from personal experience) to be comparing this to his product and pointing out the strengths of it over its newcomer. The motor industry was very good at this.
 

No need to apologise... Thanks for your input.

The people who buy the Phoenix will be the best judges. At the end of the day its all about the pole.

I am sure the competition with find there way of sourcing the poles and composing themselves for comment..

As far as the competition, the product and the reputation goes..... Time will tell..

[Small but perfectley formed]

used it all day yesterday, all i will say its a delight to use

[Lee Burbidge]

I would ask Alex, Spruce, but i think he has the proto types or something, he does not know as they dont have any markings on them.

I think that's amasing - how can a product be sold which is a prototype with no labels/decals on it.

I think they have tried to 'ride the wave' of enthusiasm and it's bitten them back. I remember years ago working for Bosch in South Africa the same thing happened. We were launching a new range of Rotary Hammers and the marketing guys got into top gear and organised shows and large dealer events in quick succession throughout the country. The first evening was at a posh Johannesburg hotel. It cost a fortune.

The German production of these final products slipped back and back. Eventually they managed to finish a few sample units a couple of days before this planned launch. My German counterpart got on the plane to Jo'burg with these in his suitcase, arriving on the morning of the launch. Customs seized and confiscated the suitcase as an xray of the contents looked like a suitcase full of guns.

It took a week to get that sorted and the drills returned. By this time it was all over and the company was the laughing stock of the business world.

In the end these drills proved in service to be very good products, but it took a long while before our reputation in that field was restored.

I see history repeating itself here.

Sorry Mike. But you will survive it - the company's previous reputation will carry you through provided the new Pheonix pole is a good as you say it is.

What I do find interesting is that Alex hasn't said a word with regard to the pole itself. I would have expected a main supplier (again from personal experience) to be comparing this to his product and pointing out the strengths of it over its newcomer. The motor industry was very good at this.
 

No need to apologise... Thanks for your input.

The people who buy the Phoenix will be the best judges. At the end of the day its all about the pole.

I am sure the competition with find there way of sourcing the poles and composing themselves for comment..

As far as the competition, the product and the reputation goes..... Time will tell..

Just to add WCM will be reviewing the Phoenix pole.. also the SL-X won the Best Residential Pole 2012 and so we will be reviewing that pole too..... Both great poles

[robbo333]

What are their levels of service like? Gardiners is very good (not perfect but very good). If their level of service is the same then there could be some good competition.

[d s windowcleaning]

mike@facelift just a quick few questions .
How do the new poles compare to the fusion range ?
is the fusion range of poles going to be removed from sales ?
what are the brush option with these new poles ?
THANKS for answers mike .

[Mike @ Facelift]

What are their levels of service like? Gardiners is very good (not perfect but very good). If their level of service is the same then there could be some good competition.

Customers will be the judge of this..... but I can tell you our mail order service is supported by the UK's leading distributor!!

[Mike @ Facelift]

mike@facelift just a quick few questions .
How do the new poles compare to the fusion range ?
is the fusion range of poles going to be removed from sales ?
what are the brush option with these new poles ?
THANKS for answers mike .

The fusion was just the former Hybrid pole offered by Facelift...... The New Phoenix poles are lighter, shorter collapsed and more rigid.... The Phoenix range is complete progress and is available in Fibreglass, Hybrid and Full Carbon..

The Fusion will still be available until we have sold out...

We are in the process of a lot of new products.... brush heads are being developed currently..

[d s windowcleaning]

mike@facelift
whats the price of the fusion poles now a better product as hit the market ?