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david@zap-clean

  • Posts: 684
Cashmere/wool rug cleaning
« on: September 04, 2012, 07:49:21 pm »
Sorry guys - me with another question.

I'm picking up a 3sq/metre rug tomorrow - it's made of wool and cashmere.  

Are there any gotcha's I should look out for with cashmere? Or can I treat it as any other natural fibre (wool) cleaning job?

Oh, it's my first small-rug-pickup-return job, I've no idea how to price it - I estimated £35 and the customer snatched my hand off.
David @ ZapClean
www.zap-clean.com

Doctor Carpet (Ret'd)

  • Posts: 2024
Re: Cashmere/wool rug cleaning
« Reply #1 on: September 04, 2012, 10:33:36 pm »
Many thoughts but principally that cashmere is a VERY delicate fibre and how you treat it will depend upon the % level.

With regard to price if you mean by 3sq/m to be 9 ft x 9 ft then a price upwards of £80 would probably be in order. If you mean a total of 27 sq feet the npresumably it'll come under your min charge.

However, given that you are starting out, then providing you don't damage it then even if you don't do a partic good job at least the client won't be unhappy with a poor result for an expensive job ticket. At that price a good opportunity to take your time and learn.

Rog
Diplomacy: the art of letting other people have your way

wynne jones

  • Posts: 2918
Re: Cashmere/wool rug cleaning
« Reply #2 on: September 04, 2012, 11:01:35 pm »
I'm surprised someone with a rug like that didn't decline at that price.

Are you going to wand it?
It's not expensive, you just can't afford it.

david@zap-clean

  • Posts: 684
Re: Cashmere/wool rug cleaning
« Reply #3 on: September 05, 2012, 03:56:58 am »
It's 6ft x 4ft - and I haven't seen it yet.

I'll dye test and burn test it.
Then (probably) carefully use my standard HWE process on it (vacuum/prespray etc).

If I think HWE will be a problem I'll use the dry compound/agitate/vacuum method.

That's all I've got at this time.

Tnx for the info on price - and yes, I'll treat this as a learning exercise. 
I'd not given much thought to rug pricing prior to this.  Estimating over the phone for rugs or upholstery is not ideal.
David @ ZapClean
www.zap-clean.com

John Kelly

  • Posts: 4461
Re: Cashmere/wool rug cleaning New
« Reply #4 on: September 05, 2012, 08:16:38 am »
If you are picking up and returning rugs then you do need to look at your pricing. £35 probably covers you for the pickup and delivery so you should be looking at at least £50 for the clean. Roger was right in his pricing.
Rugs often take a lot longer to clean and dry than a carpet especially those with fringes. It can often tie you up for hours especially if you hit a problem so it is important to price accordingly.