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paul marshall

  • Posts: 471
Brodex and there famous after sales
« on: August 06, 2012, 04:26:41 pm »
ordered a 2nd hose and pole from brodex told to collect em at 9 am the next day , and guess what happened at 9 am the next day .gets there collects my hose and pole gets a couple of repairs done and even managed to cop for a few freebies as well ,back out with my new 2 man set up within half an hour not bad ay , if they have bad customer service i havnt seen it , so credit where due well done john an brodex  ;D ;D ;D
the more flyers i post , the luckier i seem to get ...

Danny Guest

  • Posts: 545
Re: Brodex and there famous after sales
« Reply #1 on: August 06, 2012, 05:42:43 pm »
I've dealt with brodex many times and haven't had any problems.

John especially is very helpful and we are going to be doing some business in the near future.

Danny
Guest Cleaning Services

chez

Re: Brodex and there famous after sales
« Reply #2 on: August 06, 2012, 08:57:51 pm »
Mostly good here too !!

Duncan Horlock

  • Posts: 73
Re: Brodex and there famous after sales
« Reply #3 on: August 06, 2012, 09:05:56 pm »
Good for me too!

Griffus

  • Posts: 1942
Re: Brodex and there famous after sales
« Reply #4 on: August 06, 2012, 10:16:05 pm »
John is a good guy for sure. Went the extra mile when I needed a bit of help a while back.


P @ F

  • Posts: 6323
Re: Brodex and there famous after sales
« Reply #5 on: August 08, 2012, 08:02:40 pm »
Have to agree , John seems to be the man to deal with , i had 3 sections of damaged pole on a 3 pole package , small dents in the alloy tubing , all were replaced within 48 hours and the old ones didnt have to go back , in fact the new sections are still in the shed as the old ones were still usable , purely a cosmetic complaint caused by TNT .

Rich 
I'm so lazy I'm getting tired of it !