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Brodex and there famous after sales
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paul marshall
Cleanitup God
Posts:
471
Brodex and there famous after sales
«
on:
August 06, 2012, 04:26:41 pm »
ordered a 2nd hose and pole from brodex told to collect em at 9 am the next day , and guess what happened at 9 am the next day .gets there collects my hose and pole gets a couple of repairs done and even managed to cop for a few freebies as well ,back out with my new 2 man set up within half an hour not bad ay , if they have bad customer service i havnt seen it , so credit where due well done john an brodex
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Danny Guest
Cleanitup God
Posts:
545
Re: Brodex and there famous after sales
«
Reply #1 on:
August 06, 2012, 05:42:43 pm »
I've dealt with brodex many times and haven't had any problems.
John especially is very helpful and we are going to be doing some business in the near future.
Danny
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chez
Guest
Re: Brodex and there famous after sales
«
Reply #2 on:
August 06, 2012, 08:57:51 pm »
Mostly good here too !!
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Duncan Horlock
Cleanitup Full Member
Posts:
73
Re: Brodex and there famous after sales
«
Reply #3 on:
August 06, 2012, 09:05:56 pm »
Good for me too!
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Griffus
Cleanitup God
Posts:
1942
Re: Brodex and there famous after sales
«
Reply #4 on:
August 06, 2012, 10:16:05 pm »
John is a good guy for sure. Went the extra mile when I needed a bit of help a while back.
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P @ F
Cleanitup God
Posts:
6323
Re: Brodex and there famous after sales
«
Reply #5 on:
August 08, 2012, 08:02:40 pm »
Have to agree , John seems to be the man to deal with , i had 3 sections of damaged pole on a 3 pole package , small dents in the alloy tubing , all were replaced within 48 hours and the old ones didnt have to go back , in fact the new sections are still in the shed as the old ones were still usable , purely a cosmetic complaint caused by TNT .
Rich
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Brodex and there famous after sales