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Aquakleen Restoration Services

  • Posts: 1083
Who to ask for?
« on: July 25, 2012, 03:29:57 pm »
When cold calling companies who is the best person you need to speak to regarding maintenance and cleaning?
Tia
John

Steve Chapman

  • Posts: 1743
Re: Who to ask for?
« Reply #1 on: July 25, 2012, 04:42:43 pm »
Think there's a clue in the question  ;D

Fran84

  • Posts: 269
Re: Who to ask for?
« Reply #2 on: July 25, 2012, 05:25:37 pm »
If possible do some research and find out the name of the person in charge of whatever department deals with what you want and then you can ask for them by name. :)

Mike Halliday

  • Posts: 11578
Re: Who to ask for?
« Reply #3 on: July 25, 2012, 06:25:34 pm »
Just say to the receptionist ...... "Hi, sorry for bothering you.... I wonder if you could tell me.... If this office  needed its carpets cleaned who would sort it out?"

What we all don't realise is generally People are incredibly helpful, just ask them.

Or walk into any small office/guesthouse/pub and shout..... " 'who's the boss?'
Mike Halliday.  www.henryhalliday.co.uk

Paul Whitehead

  • Posts: 7
Re: Who to ask for?
« Reply #4 on: July 30, 2012, 01:36:29 pm »
I would ask to speak to the Office Manager. The person in this role will generally be responsible for the smooth running of an office, including arranging general maintenance/cleaning etc.

TN Cleaning Services Ltd

  • Posts: 183
Re: Who to ask for?
« Reply #5 on: July 30, 2012, 07:44:52 pm »
You need to ask for the Facilities Manager.

Allan Simmons

  • Posts: 327
Re: Who to ask for?
« Reply #6 on: July 31, 2012, 02:04:26 pm »
Mike's approach has always worked for me, just be pleasant and ask "If you were looking to have the carpets cleaned who would be responsible for authorising that."

Aquakleen Restoration Services

  • Posts: 1083
Re: Who to ask for?
« Reply #7 on: July 31, 2012, 05:44:23 pm »
Great advice guys thanks very much!!

Owen R

  • Posts: 28
Re: Who to ask for?
« Reply #8 on: July 31, 2012, 08:39:41 pm »
I've always found that most places simply say "it part of the cleaning contract". You'd be better off contacting contract cleaning companies.

Allan Simmons

  • Posts: 327
Re: Who to ask for?
« Reply #9 on: August 01, 2012, 03:13:15 pm »
Good point Owen but I'd do both, as those who don't use a contract cleaner tend to be prepared to pay a little more and you'll probably get a name, and those that do use a contract cleaner you get the chance to ask the receptionist who they use, so can contact them too.