Best business decisions were firstly to diversify into other avenues (window cleaning, contract cleaning, pressure washing, leather restoration, flood and fire restoration, commercial kitchen cleaning, wheelie bin cleaning, etc etc), secondly to employ good staff to help grow the business, thirdly to purchase our new 3200sqft workshop two years ago.
You often need to speculate to accumulate, buy things when nobody else thinks they are necessary or they are at a good price.
At the moment we have window cleaners who cannot get out to do their job due to the rain, but they are flat out doing flood work and leather work instead, I have just invested in 5 dessicant dehumidifers, 3 large 65ltr refrigerant ones as well as a 1100 ltr per minute water pump and a pile of other drying gear. It's all due to be delivered tomorrow and most of it will be out on jobs by tomorrow night.