Best decision we made was entering contract cleaning market.
In 7 years have gone from just me to 14 staff, in that time we have lost contracts due to the recession (104k)

however we have never been down month on month, always steadily increasing the amount of work.
We now have a portfolio of businesses we work for, and have carried out builders cleans for a Greggs factory, Booths supermarkets, Cumbria fire and rescue hq (current) a 300 yr old listed building, next week we start 41 new flats.
All this brings in a steady income every month, we operate throughout Cumbria and North Lancashire, all the work places we cover use us to clean their carpets, we also supply all their consumables, this has helped our carpet cleaning division, we do 65 % commercial and the rest is domestic.
So this was our best business decision, also getting up every morning and treating each day as a challenge to find more work.
Andrew