[Harry Robins]

when using my machine I'm getting  fairly heavy dripping from the black plate underneath.  Will be giving Prochem a call, but if anyone has any obvious causes I'd appreciate a bit of feedback.
Thanks in advance.

[Fran84]

Get it open and turn the pump on. Then investigate!!!!

Hopefully you should find the problem.

[Ian Caddy]

Hi, Yes I have used these machines for many many years and yes open it then switch the pump on like Fran says, it will be either a jubilee clip to be tightened or damage to the pipe, most probably. Good luck:)

[Harry Robins]

Thanks for all replies, but I'm not sure it's the pump.  On closer inspection I've found that I'm taking in water through the pipe that's in the extraction tank - the one that the ball-cock fits in.  Can't yet see why though.

[M.Acorn]

You been sucking up foam ? Or possibly a split in the plastic part that the ball float fits onto

[Harry Robins]

It's not foam, there's a fair amount of water being passed, but like you say i'll test for a split.  Cheers.