hi
we receive about a 100 calls a day, if i answered them all i would never get anything done. we use a virtual service its brilliant.
i get a clear precise email for each call, they get rid of sales and other unwanted calls. and as to loosing business nothing looses leads like not answering your phone in time.
if you ring my company you get a nice receptionist answer promptly.
its more aimed for companies who are of a size where they would start to need a receptionist, its costing 150 -200 a month all in
but thats cheaper than a full time receptionist on 15-20 k a year.
john