[Marcus McDonnell]

Hi everyone a friend has told me that he has a stain on his carpet for a few years now from his dogs urine, he tells me its impossible to shift any ideas how i should treat it?

[Jim_77]

Something always bugs me when people ask me to remove old stains like this.  Why is it a problem now but it wasn't a problem 3 years ago when something could have been done about it!

The only possible hope I could think of would be treatment with hydrogen peroxide but this would be a specialist job, you'd need to be very good at using it to know what to do (and what not to do).  I would pass on this one

[Marcus McDonnell]

Cheers jim

[K.O. Glanville]

One can't rush these things.

Insurance - petrol - matches

Failing that, I also agree with what Jim said.

Shorty.

[Kinver_Clean]

There's always Doctor Stanley- but that only works if the underlay is the same colour as the carpet.

[Helen]

"he tells me its impossible to shift " his words....this is what would concern me, what has he used and how much and how many.

[Simon Gerrard]

In my experience the VAST majority of customers will readily accept that a stain of that type and age will not come out and so it is far better to seek their agreement to that than risk a very risky procedure that if it goes wrong and you make the stain worse, you own the carpet.
For all we know they could be getting it cleaned as a last ditch effort before having to replace it. If you make it worse, suddenly they have someone to blame and and boy will you hear about it.
It is far safer to explain that you can sanitise it and give it a thorough clean which MAY improve it, but you can't guarantee it. If they won't accept that and insist on complete removal - walk, it ain't worth the risk of the 'rocket science' approach, espcially when there is a common sense approach that carries no risk.

Simon

[*Hector*]

when there is a common sense approach

You had to mention common sense didn't you Simon. 

please see attached thread for update on common sense.   

http://www.cleanitup.co.uk/smf/index.php?topic=155013.0

[Simon Gerrard]

Oh no, you're not back are you?

[*Hector*]

Oh no, you're not back are you?

YUP.... deal with it 

[Paul Moss]

 

[Simon Gerrard]

If you treat a stain with Hydrogen Peroxide and it goes wrong, how does that leave you with your insurance company?
Just a thought

Simon

[*Hector*]

I agree...

Although you may have treatment risk if you have the correct insurance, would it cover you for chemical experiments as such??

[Simon Gerrard]

Doubt it as it can hardly be described a proprietary cleaning process, more like a shot in the dark.