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Steve Sed

Re: Getting your customers to pay on line
« Reply #1 on: May 18, 2012, 04:54:32 am »
I think it's a good idea to get customers to pay online, but for the life of me I can't see why a windy should use a paid for service when bank transfer is free and instant.

Mike #1

  • Posts: 4668
Re: Getting your customers to pay on line
« Reply #2 on: May 18, 2012, 06:31:54 am »
I think it's a good idea to get customers to pay online, but for the life of me I can't see why a windy should use a paid for service when bank transfer is free and instant.

Since when i pay for every transaction on my business account . MIKE

LWC

  • Posts: 6824
Re: Getting your customers to pay on line
« Reply #3 on: May 18, 2012, 06:40:01 am »
M & M Bank transfers are free...

Also id prefer paypal to payatrader, no setup fees and everyone knows it and trusts it (to a certain extent) i have loads pay with paypal, its simple to use and free to withdraw any amount to your bank account.

Neil Gornall

  • Posts: 640
Re: Getting your customers to pay on line
« Reply #4 on: May 18, 2012, 06:41:55 am »
I think it's a good idea to get customers to pay online, but for the life of me I can't see why a windy should use a paid for service when bank transfer is free and instant.

Since when i pay for every transaction on my business account . MIKE
You need to speak to your bank then. Most banks offer an "electronic" tariff. All transactions made via internet banking are free. some banks will charge a £5 monthly fee but most don't.
I cant see many benefits from using paytrader as the cost outweighs them.
If i am right it works out at about 5.5% per transaction.
in the blurb it says they charged "just 30p" for a £5.50 job so by putting the cost up by 50p you have already covered your cost.
How many of us have an average job cost of only £5.50?
Anything over a tenner and you lose.

Window Washers

  • Posts: 9036
Re: Getting your customers to pay on line
« Reply #5 on: May 18, 2012, 07:02:13 am »
If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

dazmond

  • Posts: 24586
Re: Getting your customers to pay on line
« Reply #6 on: May 18, 2012, 07:40:35 am »
im finding online payments by bank transfer are more common these days,still have lots of SAE and of course collecting.

if customers always dont seem to have any cash,wont pay online or send a cheque quite frankly i cant be bothered cleaning their windows.

im not interested in paypal,payatrader or any of the other services that charge you to get paid.i dont get charged for cheques or bank transfers.most of my older customers pay cash or cheque.collecting on very compact work is easy and good for cashflow.

im finding more and more customers delaying payment or forgetting with online transfers.im having to phone them to remind em!! >:(

bloody annoying but we are always the last to get paid in the great scheme of things!!

i loved it in the old days when it was mainly cash only,no messing about.lots of these young couples with kids are the worst for delaying payment esp with the increase in living costs over the last few years.some ive just dumped.they simply cant afford to have their windows cleaned.

i hate it when they say"ill pay online straight away" and never do.it gives them an excuse to delay payment again!! >:( >:(
price higher/work harder!

Cliff perkins

  • Posts: 1257
Re: Getting your customers to pay on line
« Reply #7 on: May 18, 2012, 07:49:51 am »
Hi lee
I never ever collect from day 1.
They pay cash chq on day or post or online.there is no need for anybody to collect really or use a 3rd party to do it for you.
Cheers cliff
Www.1stglasswindowcleaning.co.uk

britishwill

  • Posts: 538
Re: Getting your customers to pay on line
« Reply #8 on: May 18, 2012, 07:51:57 am »
I have never collected, not once. I ways say if you are not paying by cash, you can pay online or send a cheque. I do not leave an sae.

gary999

  • Posts: 8156
Re: Getting your customers to pay on line
« Reply #9 on: May 18, 2012, 08:14:50 am »
i collect all my work is local to me,i have no delays in getting paid,i used to sae
and it was a pain in the arse.

when i collect i see it as an opportunity i cant count the amount of jobs i
have picked up whilst collecting

mister bit

  • Posts: 289
Re: Getting your customers to pay on line
« Reply #10 on: May 18, 2012, 08:35:43 am »
good point gary you're there in the street sign written van, bike, tee-shirt when most folk are about ... brilliant .... it's called zagging whilst everyone else is zigging!
 
what did the blooming internet ever do for us hey? nowt!

anybody ever won any business from friendface or microblogging or round managment software apart from the geeks that set them up?

 we live in the real world we like people we like to meet people we are people (except for Tosh who is an automoton). Rise up get rid of those laptops and smartphones smell the fresh air, walk on the cool wet grass.

Can't bear to be parted with your technology? send it to me and I'll dispose of it for you (send a couple of quid to me via paypal beforehand just to cover costs like).

what are you waiting for join the REVOLUTION!

PS dear cia fbi mi5 home secretary this is just a joke please don't bash down my door ... I know your reading this ....

lozsing

  • Posts: 406
Re: Getting your customers to pay on line
« Reply #11 on: May 18, 2012, 09:11:51 am »
i like to go collecting keeps you in touch with your customers esp if they are out working in the day and you never see them.

Granny

  • Posts: 824
Re: Getting your customers to pay on line
« Reply #12 on: May 18, 2012, 09:33:51 am »
We have been turning people over to bacs it is o.k. for the outlying customers but:
Have found out already.
It is an easy copout for some - we are having to give them a reminder.
New customers I prefer cash unitl you get to know and trust them.
Danger of losing touch with the customers and the round I think you're much easier to drop if they never see you - don't know you.
Walking 20 mins to collect last week we got another 9 jobs to fill in the round.
That doesn't happen with bacs.

mister bit

  • Posts: 289
Re: Getting your customers to pay on line
« Reply #13 on: May 18, 2012, 11:30:35 am »
What about payment in kind also I want to be there to collect that!

Maybe that's a niche I could fill? What's the amount being bandied about £5.50 well that's a Hand Shandy at least in my neck of the woods. I could collect that for you and then charge you ten bob for the pleasure which I assure you would be all mine!

Old school window cleaning every panes a pound every 'oles a goal ... marketing genius!

magic moments

  • Posts: 579
Re: Getting your customers to pay on line
« Reply #14 on: May 18, 2012, 03:18:57 pm »
I'm starting to dislike the online payments,people say they pay then few days later still nothing ,I don't like keep sending   but need the money asap.

Mike #1

  • Posts: 4668
Re: Getting your customers to pay on line
« Reply #15 on: May 18, 2012, 03:42:15 pm »
I have some good custys who pay  online within 2 days but will be collecting on some who said they would pay online over a week ago.  MIKE

Ian101

  • Posts: 7889
Re: Getting your customers to pay on line
« Reply #16 on: May 18, 2012, 10:07:37 pm »
i like to go collecting keeps you in touch with your customers esp if they are out working in the day and you never see them.

must admit ive gone back to doing a little collecting after the days work .. only talking about an hour here and there maybe twice a month ... good to see customers and helps with the old cashflow.

KS Cleaning

  • Posts: 4128
Re: Getting your customers to pay on line
« Reply #17 on: May 18, 2012, 10:57:10 pm »
I think it's a good idea to get customers to pay online, but for the life of me I can't see why a windy should use a paid for service when bank transfer is free and instant.

Since when i pay for every transaction on my business account . MIKE
I used to pay for every transaction too,the more customers I converted to pay by digital banking or cheque,the more my charges were.I changed to Santander,£7.50 a month and gives you unlimited,cheques,transfers etc.

Lee Burbidge

  • Posts: 2287

Lee Burbidge

  • Posts: 2287
Re: Getting your customers to pay on line
« Reply #19 on: May 19, 2012, 12:37:17 am »
im finding online payments by bank transfer are more common these days,still have lots of SAE and of course collecting.

if customers always dont seem to have any cash,wont pay online or send a cheque quite frankly i cant be bothered cleaning their windows.

im not interested in paypal,payatrader or any of the other services that charge you to get paid.i dont get charged for cheques or bank transfers.most of my older customers pay cash or cheque.collecting on very compact work is easy and good for cashflow.

im finding more and more customers delaying payment or forgetting with online transfers.im having to phone them to remind em!! >:(

bloody annoying but we are always the last to get paid in the great scheme of things!!

i loved it in the old days when it was mainly cash only,no messing about.lots of these young couples with kids are the worst for delaying payment esp with the increase in living costs over the last few years.some ive just dumped.they simply cant afford to have their windows cleaned.

i hate it when they say"ill pay online straight away" and never do.it gives them an excuse to delay payment again!! >:( >:(

I started using Payatrader this week. Whilst working today I got 3 text messages to say 3 customers had paid. I put the customers in my book marked as paid there and then and now I don't have to go out and collect them.

It works for me, my customers have welcomed it. If cost is a problem, charge for online payments, put your prices up by 50p or just say to yourself that you would of spent that anyway collecting it. Its a no brainer for me.