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Erithwc

Customer payment records ?
« on: April 26, 2012, 12:25:07 pm »
I have read a few topics through the search button but im still unsure.

Do you need to keep a record of every  payment received or can you just keep a day record what i mean is

Job 1 =£15
Job 2 =£10
Job 3 = £12

or can you just keep a day record

Monday = £37

Thanks Paul

Johnny B

  • Posts: 2385
Re: Customer payment records ?
« Reply #1 on: April 26, 2012, 12:36:14 pm »
I have always kept an itemised record of every payment that every customer has made. It has come in useful whenever I have needed to prove income. Not sure if you need to go into this kind of detail, but it's my preference. 

John
Being diplomatic is being able to tell someone to go to hell in such a way that they look forward to the trip.

SB Cleaning

  • Posts: 4337
Re: Customer payment records ?
« Reply #2 on: April 26, 2012, 04:45:06 pm »
I use george and print off a payments list.

Erithwc

Re: Customer payment records ?
« Reply #3 on: April 26, 2012, 04:54:22 pm »
I use george and print off a payments list.

But are we required to keep an itemised record of every payment or is it just up to us if we do or don't  ???

I don't want in a few years time be told i should have been keeping an itemised record of every payment received.

thanks paul

dazmond

  • Posts: 24512
Re: Customer payment records ?
« Reply #4 on: April 26, 2012, 04:55:28 pm »
get some round software paul so much easier!!.george is only £50 with £12 a year internet backup!!great!! ;D ;D ;D
price higher/work harder!

Re: Customer payment records ?
« Reply #5 on: April 26, 2012, 04:58:02 pm »
i have been window cleaning for about 10 years on and off, 3 years on my own with my own company and a year waterfed pole, my brothers and my dad have had rounds for now pushing 40 years....in all of this time the most memorabley excellent product that i have ever purchaced was george the window cleaners assistant

H S and Son

Re: Customer payment records ?
« Reply #6 on: April 26, 2012, 05:00:35 pm »
I have read a few topics through the search button but im still unsure.

Do you need to keep a record of every  payment received or can you just keep a day record what i mean is

Job 1 =£15
Job 2 =£10
Job 3 = £12

or can you just keep a day record

Monday = £37

Thanks Paul


Surely if you keep a record of houses cleaned and customers paid then you will automatically have every payment you have received and processed??

Tom White

Re: Customer payment records ?
« Reply #7 on: April 26, 2012, 05:29:59 pm »
I have read a few topics through the search button but im still unsure.

Do you need to keep a record of every  payment received or can you just keep a day record what i mean is

Job 1 =£15
Job 2 =£10
Job 3 = £12

or can you just keep a day record

Monday = £37

Thanks Paul


Surely if you keep a record of houses cleaned and customers paid then you will automatically have every payment you have received and processed??

Not necessarily.  I only account for daily turnover; I would not be able to show an itemised breakdown of that daily amount from three years ago (for example).

I use a spreadsheet, I mark on there in a box who is owing - that's how I keep track of debtors - and I have another spreadsheet where I put my daily turnover (I class turnover as income in - since it's rare I get knocked).

When it comes to annual turnover, I just put that figure in my tax return, even though I may not have received all the money due - effectively I may pay a little extra tax in that year - but it evens itself out.

I'm not sure if this is the 100% way to do it, but it's how I do it, and I'm sure I could justify it to the tax man should I get an inspection.

Ian101

  • Posts: 7889
Re: Customer payment records ?
« Reply #8 on: April 26, 2012, 05:42:50 pm »
2 questions

Whats a payment record ?

Whats tax ??

 ;)

H S and Son

Re: Customer payment records ?
« Reply #9 on: April 26, 2012, 08:11:57 pm »
Not necessarily.  I only account for daily turnover; I would not be able to show an itemised breakdown of that daily amount from three years ago (for example).

So you dont keep some sort of record of when a house was last cleaned and a record of if its been paid for?

Tom White

Re: Customer payment records ?
« Reply #10 on: April 26, 2012, 09:05:24 pm »
Not necessarily.  I only account for daily turnover; I would not be able to show an itemised breakdown of that daily amount from three years ago (for example).

So you dont keep some sort of record of when a house was last cleaned and a record of if its been paid for?

Not long term.  I have two columns on a spreadsheet for dates.  Date last Cleaned and another for the current month which I fill in when it's cleaned.  I have a separate column for outstanding payments; I may annotate BT (Bank Transfer), Cheque, or Chit - depending on the method of payment.  When I'm paid, I'll delete the annotation.

Once that month has passed, I delete the dates in that old column of the spreadsheet.

Since it's all on a spread sheet, it's easy to copy the master document to a working document, manipulate the data depending on what information I want (a list of customers due, or a list of customers who're outstanding payment) and print it off.

I've probably made it sound more complicated than it actually is.  It's simple if you understand spreadsheets.

I guess I could provide details of a breakdown of my daily total, but that'd involve cross referencing my handwritten diary to the daily totals, but it'd be a pain.