[DODA]

Hi Guys

In September 2010 i was working at a csm property and forgot to do a side window with wfp which i had put away and grabbed my stepladder to do manually ,whilst up there i felt a bit dizzy (only 4ft off the ground) and leaned slightly to the side and held onto a brick archway going over their exterior gate which then fell away from me.

I instantly reacted and pulled the archway towards me where it then split into two pieces with me holding on to a piece in each arm (the archway was a double brick affair) .
The smaller of the two pieces i placed back up whilst holding onto the larger piece with with one hand ,while still standing on the step ladder i then tried to bring the larger piece back down to the floor so it would not damage the patio. I then realised how heavy the larger piece was which was now cutting into my arm ( the small piece was no light weight ) and when trying to go down the step ladder slipped and had to let it go where the weight of it destroyed two patio slabs.

I then got off the floor after the slip and tried to use my right arm and the pain was unreal and called my wife to say i would be home  and that i thoght i had broken my arm ,left a note for the csm expaining what had happened put steps away and went home .only up the road and drove with one arm.

I then sit on the stairs waiting for my wife who had gone shopping nursng my arm in agony and having a smoke.

Next few days every thing swells up both arms and instep of feet from standing on step ladder.

Goto casualty ,have xrays and it is badly strained and get painkiller and sling and what not...

Two months later after resting it go back to work on a commercial job and after an hour arm swells like a balloon go home try again several times and the same problem....

then goto specialist private recommends mri and injections for pain so spend over a £1000.00 and they come to the conclusion nerve needs to be decompressed ..

Have op 14 months later jan 2012 nice 4 inch scar very manly and still the same problem tried working for the last two weeks but after two hours aches like a pig and swells....

Had someone maintain some of my work whilst other bits are being done by other cleaners whilst the csm waits for me too come back..

My wife now wants to see a solicitor ,all of my insurances have run out and money is getting very tight but i dont like the idea off suing a csm for an accident ...

what do you think .....

darren

sorry for the long post

[bobby p]

if i was you ,i would employ if i was you,some lad with no driving licence , put an ad out a.s.a.p  and you can drive the van. you can double up the workload with canvassing and then take on a second lad who will fit in your van,in the back maybe

[H S and Son]

I expect a solicitor will say you should have got your WFP kit back out and not used the step-ladder.

[bobplum]

maybe i am not reading this right but what makes you think you can sue.
From what i can read this is you fault
again maybe i am not reading this right

[CLEANCARE WC]

WHATS A CSM?

[H S and Son]

Customer service manager.

[stuart mc]

Company Sergeant Major

[Window Washers]

it was your own fault, makes me
What I would do is employ someone to help you, and hope they dont have the same mindset as your wife.

[DODA]

All the work is covered at the moment so that is not issue its just a case of i,m not earning...

As for getting the wfp back out due to the nature of the house and me trying to save time it was quicker to get the steps off ,just not safer .

My attitude is that it was accident these things happen and i did cause it there is no reason why the archway would have not stay up for another 30 years or it could have fallen in high wind , its just my better half want to pursue the issue ...

 

[DODA]

Never thought of trying to employ someone and i drive the van and help out ,but iwll end up trying to the brunt of the work myself no one ever does the things the way you want..
Did have someone work working with me for 6 months couple of years ago and it was a nightmare spent more time checking up on them ...

[Rogue Trader]

 what makes you think that you can sue the custy? This is the craziest thing i have heard in ages , i am dead against the sueing culture that has come about in the last few years as all it does it hikes premiums for everyone else and you have gotta know when to stand up and accept responsibity for your own actions. This however is noones fault but yours and why you or your wife think you can sue the custy is simply rediculous if not laughable and clutching at straws. You need to take control of this situation and employ some ideas mentioned previously in this thread.

I am sorry about your unfortunate situation and if you think that this is an insensitive post but i am just saying how i see it

[Erithwc]

If a window cleaner was cleaning my home and broke a brick arch then tried to sue me i would take it to all the local and national papers and distroy their busness.

Its not right you felt dizzy you broke the wall and now you want to sue the customer.

did you fix their patio slabs for them 

Regards Paul

[DODA]

I do see your point and my reputation is something i would like to keep intact i think this is just more of frustration of the situation on my wifes part .

I will try again tomorrow and keep swapping arms and try and build the strengh back up in it ,and i have more phsyical therapy on tuesday and i have a strap ordered to support the elbow joint so that should help......

i have only been back two weeks perhaps im expecting to much after the op due to the muscle they cut away to release the nerve.

darren

ps archway has been replaced and patio slabs .....

[spongebob]

Perhaps asking your wife to read some of these replies would help her to understand that she is being ridiculous.
You fell off your own ladders and destroyed the customers property. I feel for you and your injury but they owe you nothing.
Continuing with this thought process will result in nothing but more time wasted and your company profile damaged with other customers.

[trevor perry]

the only people who will benefit from you persuing this case will be a group of low life, money grabbing, ambulance chasing solicitors

[Johnny B]

If you try to sue, do you think that the customer may file a countersuit against you?

Were you to persue this would probably result in the same damage to your reputation that you wish to prevent.

Sorry to hear about your accident, but sometimes we have to look honestly at where the responsibility for the accident lies.

FYI I had an accident recently where I split my head open on a shelf while clearing rubbish from a house for my aunt. Blood everywhere and I needed hospital treatment to have the laceration glued up.
  
It cost me E100 to be treated at our local A&E. My aunt pleaded with me not to sue her. I was horrified and said how could I sue for an accident that was no-one's fault but mine.

John

[stuart mc]

dump the wife simple, money grabbing boot, sorry hate folk with the sue attitude and I would leave mine in a heart beat if she tried to do the same

again sorry

[CLEANCARE WC]

DUMP WIFE AND REPLACE WITH 2 MORE 

[Ste M]

its your fault from what im rwading, how can you sue the customer? my insurance states i must use the safest method to clean, it was your fault that you chose to not clean with wfp

[mikeyfaerosyth]

So is it the customers fault you didn't get pole back out?
what exactly did she do wrong?
what should she have done to make the wall safer?
genuinely interested and curious why you posted.