[PurefectWindowCleaning]

1 specific customer.

Turn up 8am - 'your early aint ya'

Turn up on exactly 6 weeks - 'cor, its been 6 weeks already has it'

Turn up on 8 weeks - 'we were gonna phone you and see where you'd got to'


Every time without fail, there is an issue, drives me crazy.

But, its £20 cash every time and an easy job so we just bite our tongues.

[Perfect Windows]

In a meeting on a Monday morning back in my corporate days.

Couple of minutes late, door opens and in walks one of the team.

"Hi Caroline, just started, how are you?" says the manager

"Awful; woke up feeling terrible, kids were a nightmare and the journey in couldn't have been worse"

"Wow, that answer's raised the morale in the room!" said the manager (smiling).  "Shall we have another go? ..... Hello Caroline, how are you?"


"Pretty good, thanks, sorry I'm a couple of minutes late"



They are almost certainly unaware that they are doing it.  Let them know and they might change their behaviour.  Do it with a joke and a smile.

[Perfect Windows]

Or tell them to f*** off.

[dazmond]

some customers aint happy no matter what you do!if your that distressed with her mate just get rid!!plenty more customers who dont give you grief!!

[Richard iSparkle]

just laugh it off.  make light of it.

what we read into people's comments says more about us and our mood than theirs.

you probably go there expecting a comment now, and then it winds you up when you hear it. 

[Johnny B]

I don't mind if custy's comment if I am early or late. It only bothers me if they say 'not today'.

I've been bothered a lot this week! 

John

[AuRavelling79]

In a meeting on a Monday morning back in my corporate days.

Couple of minutes late, door opens and in walks one of the team.

"Hi Caroline, just started, how are you?" says the manager

"Awful; woke up feeling terrible, kids were a nightmare and the journey in couldn't have been worse"

"Wow, that answer's raised the morale in the room!" said the manager (smiling).  "Shall we have another go? ..... Hello Caroline, how are you?"


"Pretty good, thanks, sorry I'm a couple of minutes late"

They are almost certainly unaware that they are doing it.  Let them know and they might change their behaviour.  Do it with a joke and a smile.

Glad you posted that - cuz it helps me remember that how ever much it rains and however much I let custies get under my skin and however much I occasionally miss a warm office or company motor, I'd never ever ever ever ever ... did I say ever? ... go back to my corporate sales days!

 

[Perfect Windows]

In a meeting on a Monday morning back in my corporate days.

Couple of minutes late, door opens and in walks one of the team.

"Hi Caroline, just started, how are you?" says the manager

"Awful; woke up feeling terrible, kids were a nightmare and the journey in couldn't have been worse"

"Wow, that answer's raised the morale in the room!" said the manager (smiling).  "Shall we have another go? ..... Hello Caroline, how are you?"


"Pretty good, thanks, sorry I'm a couple of minutes late"

They are almost certainly unaware that they are doing it.  Let them know and they might change their behaviour.  Do it with a joke and a smile.

Glad you posted that - cuz it helps me remember that how ever much it rains and however much I let custies get under my skin and however much I occasionally miss a warm office or company motor, I'd never ever ever ever ever ... did I say ever? ... go back to my corporate sales days!

 

Should have added that even two minutes into the first meeting on a Monday I was already bored out of my skull

Me too on going back into sales.

Vin

[paul alan]

1 specific customer.

Turn up 8am - 'your early aint ya'

Turn up on exactly 6 weeks - 'cor, its been 6 weeks already has it'

Turn up on 8 weeks - 'we were gonna phone you and see where you'd got to'


Every time without fail, there is an issue, drives me crazy.

But, its £20 cash every time and an easy job so we just bite our tongues.

just feel sorry for them! some people got nowt better going on in their lives other than to moan at the window cleaner. just take the money and smile,thats what its all about afterall.treat it as a job,dont take it personaly.he/she's probably a realy nice person,hahahahaha!