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magic moments

  • Posts: 579
one text reply
« on: April 18, 2012, 07:26:32 pm »
She text to say ,just checked forecast and w perhaps we should leave it this month ,as it be a waste of your time and my money see you in 4 weeks,this  would have been her 3rd clean what reply should I send.

Ian101

  • Posts: 7889
Re: one text reply
« Reply #1 on: April 18, 2012, 07:28:15 pm »
"no problem"

go onto next

bobplum

  • Posts: 5602
Re: one text reply
« Reply #2 on: April 18, 2012, 07:31:49 pm »
none
wait to you see her face to face and explain but be ready to dump as this will only be the beginning or stop texting and just clean
but once they dictate to you then thats it

Cliff perkins

  • Posts: 1257
Re: one text reply
« Reply #3 on: April 18, 2012, 07:38:36 pm »
How about ok i will do it next week when its not raining.
You did both agree to a set time period if you wanted to explain that to her.
Failing that just forget it and rebook.
If she keeps doing it dump her
Www.1stglasswindowcleaning.co.uk

magic moments

  • Posts: 579
Re: one text reply
« Reply #4 on: April 18, 2012, 07:38:40 pm »
Thing is although I need all the customers at the mo ,she wants to skip a whole 4 weeks just for the sake of a few days poor weather,when I said in the original text weather permitting so possibly Fri or mon,so I gave her a window of 3 days that I would have cleaned. I think il dump to be honest.

g.brookes

  • Posts: 950
Re: one text reply
« Reply #5 on: April 18, 2012, 07:41:37 pm »
in future dont give a few days.  just say i will be round tomorrow

♠Winp®oClean♠

  • Posts: 4085
Re: one text reply
« Reply #6 on: April 18, 2012, 07:41:47 pm »
That's the problem with texting- Gives them an "option"

She probably looked at the windows & thought, Hmmmmm, they're not even that dirty really, think I'll save myself a few quid!

Cliff perkins

  • Posts: 1257
Re: one text reply
« Reply #7 on: April 18, 2012, 07:44:11 pm »
Dont dump yet magic ,give her a chance,if she messes you around in future have a polite word if that doesnt work then dump.
I know your new to the game so you need your customers dump the bad 1s when your busy. ;D
Www.1stglasswindowcleaning.co.uk

magic moments

  • Posts: 579
Re: one text reply
« Reply #8 on: April 18, 2012, 07:46:32 pm »
I'm replying with ,hi I will clean next week when the weather improves as I cannot skip cleans just for a few days poor weather as I have to provide an income is this ok ,if I get no il wait 4 weeks then I'm out canvassing for 2 more

Cliff perkins

  • Posts: 1257
Re: one text reply
« Reply #9 on: April 18, 2012, 07:51:06 pm »
Let us know what she says
I think thats very fair ;)
Www.1stglasswindowcleaning.co.uk

magic moments

  • Posts: 579
Re: one text reply
« Reply #10 on: April 18, 2012, 07:57:38 pm »
Just waiting on reply,I love when I'm out cleaning and getting the money,but I hate the feeling of getting held to ransom so to speak does it improve or you think it will bother me less as I get more experience?

Cliff perkins

  • Posts: 1257
Re: one text reply
« Reply #11 on: April 18, 2012, 08:01:14 pm »
It will bother you less when you get more customers magic,have to have thick skin when your starting out and put up with all the s..t .
When you get more customers if you get somebody skip a clean u just shrug it of and move on.
Just keep canvassing mate and if shes a messer get rid and replace  ;D
Www.1stglasswindowcleaning.co.uk

magic moments

  • Posts: 579
Re: one text reply
« Reply #12 on: April 18, 2012, 08:08:36 pm »
Yes your right , I'm learning this job is a big game and in order for me to play I need to get more custys on the books....

paul marshall

  • Posts: 471
Re: one text reply
« Reply #13 on: April 18, 2012, 08:13:15 pm »
ive bin in this about 10 weeks now an im gettin the same ,im just glad that about 80 percent  of my custys are great ,, i get most of my custys cos they ./,/ just want someone reliable who wont mess them around ,/,/  well guess what love it works both ways  ;D ;D maybe that last bit sounded a bit sexist but you get my drift  ;D
the more flyers i post , the luckier i seem to get ...

TomCrowther

  • Posts: 1965
Re: one text reply
« Reply #14 on: April 18, 2012, 08:24:15 pm »
A customer is only a customer if you clean their windows and they pay you. she might become someone you just swap texts with. I would offer her to go 8 weekly {cos that may be what she wants} at a slightly higher cost.

Jackal

  • Posts: 1088
Re: one text reply
« Reply #15 on: April 18, 2012, 08:27:15 pm »
a lot of my custys would easily skip a clean if they could to save a few quid,and rain is an easy way for them to try it on,

i dont get any not todays and only tex about 3-4 custys,you do have to watch out for new custys as some dont want it regulary even tho they say they do,after a few cleans the novelty wears off and you can see it in there face that they arnt bothered about having them cleaned,but luckily most of mine are ok

magic moments

  • Posts: 579
Re: one text reply
« Reply #16 on: April 18, 2012, 08:35:17 pm »
Paul how many customers you got ,how did you get them and after 10 weeks you sure the majority are good?

magic moments

  • Posts: 579
Re: one text reply
« Reply #17 on: April 18, 2012, 08:45:33 pm »
Ok got reply ,she said ok I won't be In untill next Friday ,so I said no prob il clean sometime next week and leave slip

paul marshall

  • Posts: 471
Re: one text reply
« Reply #18 on: April 18, 2012, 08:46:18 pm »
got about 80 and counting most were just by posting flyers ,i mean dont get me wrong im only learning the ropes but i seem to have a some decent ones but who knows after 4 or 5 cleans ,,i was a gardener for a few years so just like the windows you always get a few who swing the lead ,hopefully one day we will both be in a position to pick n choose ,but for now i agree we have to try an keep as many on board as poss ,but come the revolution ive got a few who will be gettin jilted at the alter ,so to speak  ;D ;D good luck mate anyway im also a texter the night before cos mine are all over the place so i cant be having a collection night ,and if they know ure coming you get piad ,,well thats how it should be ???
the more flyers i post , the luckier i seem to get ...

Crystal-clear

  • Posts: 3029
Re: one text reply
« Reply #19 on: April 18, 2012, 09:05:11 pm »
hi magic , not a bad reply i wouldnt ever say waeather permitting thou cos it gives them a chance to say that