[julianbiggs]

for you guys that converted from trad to wfp did you have many complaints from customers about the amount of water spewing out all over their walls, driveways,flower beds, porches, outside furniture ??

[EandM]

I have been known to ask them what they think happens when it rains?

Most people are fine but there are always some..........

[Ian101]

I lost 1 when swapping round over to wfp as the dripping noise annoyed her since then picked up 8 houses either side of her and like to say hello whenever I see her

[richard jagger]

Some custies are just stupid.Rain Heh.

[clean]

Rain Rain Rain what about the bl@@dy rain,how stupid and pathetic are some people ?  ?

[Jonny D]

i had a similar problem but it wasnt the customer it was the woman who stayed in the flat down stairs. She came out with this crazed look in her eyes and said " Are you f***ing meant to be cleaning her windows or mine!" I said hers why do you want yours done as well? She just stared at me for a bit then slammed the door.

[Window Washers]

for you guys that converted from trad to wfp did you have many complaints from customers about the amount of water spewing out all over their walls, driveways,flower beds, porches, outside furniture ??

I got moaned at for making a customers mud wet, I will never forget that.

Some people have nothing better to do than moan, don't worry about it, just do it, and say it is for your safe wellbeing which it is, it also gives a far better clean than trad (trad cleaners dont bite me) but it is 100% true, I know because I was trad first 

[DeLuce]

Hardly any complaints but plenty of window boxes tend to spring up after a few visits  . If you use some form of tap I suppose that would show you're concerned about conserving water rather than just wasting it.

[Jackal]

for you guys that converted from trad to wfp did you have many complaints from customers about the amount of water spewing out all over their walls, driveways,flower beds, porches, outside furniture ??

I got moaned at for making a customers mud wet, I will never forget that.

Some people have nothing better to do than moan, don't worry about it, just do it, and say it is for your safe wellbeing which it is, it also gives a far better clean than trad (trad cleaners dont bite me) but it is 100% true, I know because I was trad first 

cant believe you got someones mud wet    i would of cancelled your service there and then with out paying you,how dare you 

[Londoner]

I remember one lady who cancelled after a few cleans because she didn't like the water. "But the windows are beautiful" Just let them get on with it.

[M & C Window Cleaning]

I lost four customers straight off purely because they didn't even like the idea of it. Another one had seen someone working with the equipement and just thought it was terrible that the windows were left wet. She just assumed it was tap water and that the windows had to be dirty when they dried and she wanted to cancel. I offered not to accept payment if she wasn't happy after the first clean and she agreed. Upshot was, she paid, and now sings its praises regularly, even after five years.

One thing I've learned to watch for in the warm weather is open windows downstairs, and shoes that people often leave just outside doors in the garden. Customers who don't mind having their windows cleaned with WFP don't like water getting inside their homes or soaking shoes left in the garden. Also, many inward opening doors leak even when new. The little drain holes in the bottom of the frames can't cope with volume of water produced in short bursts by WFP. So if the door doestn't have a rain guard attached that stears the water over the frame and outside or if it's present but not in good order then I do them by hand.

When converting my first floor flat custies over I visited those on the groud floor beneath and who cleaned their own windows, explaining the changeover I was making and that I would leave a note in there flats on the day that I cleaned their upstair nieghbors. This would enable them to know my schedule enabling them to clean their windows without me comming along and messing them up straight away. To my supprise, some that wouldn't take me on as a traditional w/cleaner asked me to clean them with WFP. (So, More work!)

So far, in five and a half years of using WFP I only have one downstairs householder who is being difficult. She has only recently moved in and cleans her own windows. The previous chap was a window cleaner himself but never cleaned his own windows. (They were filthy) However, she isn't happy with my suggestion of leaving a card. She gives me the impression that she just want's to be awkward. But I'm still working on this one.