[Johnny Czarnota]

I have forgotten to use furniture pads and armchair has left 4 stains. I came back to customer trying to remove them with wd40 but there was no improvement. Can anyone please help? Its 100% wool cream carpet

[Simon Gerrard]

You could be in the smelly stuff there. Dye is difficult to remove, espcially when it drys.

Simon

[gwrightson]

Jhonny I will try and give you a glimmer of hope ,  depending on the the type of woodstain and the colour and fibre of the carpet  . I have had success in removel on some wood stain , agreed difficult in majority of cases.  The sooner you can try and rectify the problem the better, i have had transfer using pog, i have had transfer using rust remover in both case using heat transfer method,  worth a try and then spray with sod.met  with a littte luck you may just be ok. 

Simon did say difficult to remove, so not immpossible!!  so how about a suggestion from you Simon, instead of frightening the life out of him

Geoff

[Nigel_W]

Johnny,

You could try a product called Masterblend Magic dye and stain remover. It is sold by The Big Clean in Surrey. I recently used it  to remove 6 out of 7 furniture stains from a needlepoint rug. The 7th one got better but did not go. It is worth a try and is more likely to work than other remedies. It is a stronger reducer than Sodium Metabisulphite so you should use it with care and follow the instructions closely.

Good luck


Nigel

[Linds Russell]

You could always try Chemspec Dye Gone. I removed fake tan with it last week. Awesome stuff!

[Simon Gerrard]

Simon did say difficult to remove, so not immpossible!!  so how about a suggestion from you Simon, instead of frightening the life out of him
Geoff

If you want a suggestion as to how to deal with this then I'd suggest investing in some sticky tabs, or foil pads, or failing that tin foil and put them under every piece of furniture - always!! In other words, avoid getting yourself into this situation in the first place because once in it you will be very lucky if you get out of it not having bought the carpet.
This is something you do once in a career and having done it, as I have, you learn to prevent it rather than deal with the consequences.

Simon

[Carpet Dawg]

...so....you dont know how to remove a wood dye stain then? 

[Simon Gerrard]

I'd rather not get myself into the situation of having to deal with those situations as prevention is far better than the cure - if there is one, that is.

Simon

[Nigel_W]

I'd rather not get myself into the situation of having to deal with those situations as prevention is far better than the cure - if there is one, that is.

Simon

Don't forget that sometimes furniture dye stains happen due to flooding. Then it is very handy to know what might work

[Carpet Dawg]

Or to rectify another carpet cleaners (or home owners) mistakes 

[Jim_77]

I really wouldn't go screwing about with oxidising or reducing bleaches unless you know what you're doing with them.  One thing nobody knows before they go throwing suggestions at you is what the carpet fibre is

Polyprop, absolute doddle.... If it's nylon, forget it as you'll remove the dye from the carpet fibre at the same time as the wood dye.  On wool you're talking 50/50 as to whether you'll fix it or f**k it, depending on certain variables.

That Magic is absolutely lethal stuff in the wrong hands (It's bitten me on the bum before)

Seems as you're asking this on a forum I'd presume you don't have much advanced stain removal experience.  I would draft in some expert help and maybe take it on the chin whatever it ends up costing you - at worst an insurance excess.  You do have insurance obviously

P.s. WD-40   WTF??!!!!

[Steven Lawrence]

Check this out

http://www.masterblend.net/chemicals/spotandstain/119-magic-stain-a-dye-remover

[Elfyn]

I think it's safe to agree that Johny will not forget to use furniture protectors in the future.

[gwrightson]

Simon did say difficult to remove, so not immpossible!!  so how about a suggestion from you Simon, instead of frightening the life out of him
Geoff

If you want a suggestion as to how to deal with this then I'd suggest investing in some sticky tabs, or foil pads, or failing that tin foil and put them under every piece of furniture - always!! In other words, avoid getting yourself into this situation in the first place because once in it you will be very lucky if you get out of it not having bought the carpet.


This is something you do once in a career and having done it, as I have, you learn to prevent it rather than deal with the consequences.

Simon

But Simon, Johhmy has admitted his mistake ,he does use tabs normaly from what i read, and i dare say he will not make the same mistake twice, we all make mistakes at some time during our time, and in his post he was asking for removal advise, not prevention advise ,he already knows this.  I was  trying to get you to say what attempts you would make in this situation!!!  you do say in your first reply,"Dye is difficult to remove, espcially when it drys."  but you dont say it cannot !!

Geoff

[Simon Gerrard]

Geoff,

The reality of dealing with dye stains is that the vast majority do not come out, at least not 100% and as we all know, if YOU caused the problem the customer will want it 100% gone, not just faded down. It's not the same when it has a different cause, like the result of a flood etc where there is no blame to attach. As has already been pointed out trying different things in the hope of getting the stains out can make matters worse, not better, the perils of that have already been mentioned by others.
Nigel Woodhead is easily one of the most skilled in this area as he seems to deal with this kind of scenario of a regular basis, but some of the remedies involve risky procedures that certainly aren't for the faint hearted and acquiring Nigel's level of skill is a distant prospect for most and so avoiding situations like this in the first place is certainly how I go about dealing with it because there doesn't seem to be an easy, or reliable fix.

Simon

[garybristow]

The poor bloke has come on here to get advice,not get a grilling about how it happened
ive had success with prochems red red x using the damp terry towell and an hottish iron
it took a few goes but it did work,chemspecs dye gone is good but in my opinion lethal
(if you try red red x all the instructions are on the bottle i think)
gary

[gwrightson]

Simon.
I agree with what you are saying,  BUT  in a situation when the custmer ig going down the road of a claim, then it is infact worth trying anything,  well certainly I would if it was a last resort .

Geoff

[Simon Gerrard]

Geoff,
Totally agree. What is worrying is the uncertainties of some of the potential remedies which seem to carry their own risks, which if they go wrong could be the cause of the claim. Horrible situation to be in.

Simon

[Steve Rothwell]

So...........

What you are saying Simon is.......................


You would get Nigel in to remove the stains ....

 

[Johnny Czarnota]

I do use furniture pads, this was the only one I forgot for no reason. Now I am in the trouble and I must take some action. I will go ahead and try this magic masterblend unless someone do have a better idea. anyone knows good place to get it?