Doing a 1st clean on a recent canvassed customer Friday and old boy from across road wanders over and says do you clean leaded ? ...
yup no problem at all says me
our window cleaner says he wont do them
he also cracked one of our conservatory windows
oh and broke 2 roof tiles on the extension
and when he did do the leaded windows he pulled some of it off and left it sticking out
and hes a month late
oh and missus aint happy cos hes got no insurance
old geezer then goes onto say he may ask me to do them if hes not been around by next month as he would feel bad by doing him out of work

heard of loyalty but this gotta take the biscuit