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p1w1

  • Posts: 3873
gardiners microbore hose getting holes
« on: March 23, 2012, 06:35:01 pm »
has anyone else had a problem with this brought it a couple of months ago but only started using it a couple of weeks back and already there are 3 tiny holes in it all happened on 3 separate occasions there just seems to be weaknesses in it. on the other hand i brought some at least a couple of years ago from them and still use it today with not 1 hole in it, beggining to think ive some dud microbore.

paul
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ben M

  • Posts: 4720
Re: gardiners microbore hose getting holes
« Reply #1 on: March 23, 2012, 07:25:31 pm »
Quote from: p1w1 on March 23, 2012, 06:35:01 pm
has anyone else had a problem with this brought it a couple of months ago but only started using it a couple of weeks back and already there are 3 tiny holes in it all happened on 3 separate occasions there just seems to be weaknesses in it. on the other hand i brought some at least a couple of years ago from them and still use it today with not 1 hole in it, beggining to think ive some dud microbore.

paul
you should contact alex directly!
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Alex Gardiner

  • Posts: 7744
Re: gardiners microbore hose getting holes
« Reply #2 on: March 23, 2012, 08:10:09 pm »
Quote from: p1w1 on March 23, 2012, 06:35:01 pm
has anyone else had a problem with this brought it a couple of months ago but only started using it a couple of weeks back and already there are 3 tiny holes in it all happened on 3 separate occasions there just seems to be weaknesses in it. on the other hand i brought some at least a couple of years ago from them and still use it today with not 1 hole in it, beggining to think ive some dud microbore.

paul

Contact us directly - sounds like you have got a dud roll. I'm sure that we can replace it for you. Could you take a couple of photos and email in to the office.
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p1w1

  • Posts: 3873
Re: gardiners microbore hose getting holes
« Reply #3 on: March 23, 2012, 08:21:29 pm »
Quote from: Alex Gardiner on March 23, 2012, 08:10:09 pm
Quote from: p1w1 on March 23, 2012, 06:35:01 pm
has anyone else had a problem with this brought it a couple of months ago but only started using it a couple of weeks back and already there are 3 tiny holes in it all happened on 3 separate occasions there just seems to be weaknesses in it. on the other hand i brought some at least a couple of years ago from them and still use it today with not 1 hole in it, beggining to think ive some dud microbore.

paul

Contact us directly - sounds like you have got a dud roll. I'm sure that we can replace it for you. Could you take a couple of photos and email in to the office.
i will do thanks, will take some pics over the weekend they are pin hole sizes, just seems strange its happening. was going to contact you direct anyway just wanted to know if anyone one else suffered the same problem or if it was just me.
thanks again alex
paul
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Window Washers

  • Posts: 9036
Re: gardiners microbore hose getting holes
« Reply #4 on: March 23, 2012, 10:00:34 pm »
Gardiners customer services at its best, these posts only help Alex shine even more.  ;D
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If your not willing to learn, No one can help you, If you are determined to learn, No one can stop you ;)

ben M

  • Posts: 4720
Re: gardiners microbore hose getting holes
« Reply #5 on: March 23, 2012, 10:32:21 pm »
Quote from: Window Washers on March 23, 2012, 10:00:34 pm
Gardiners customer services at its best, these posts only help Alex shine even more.  ;D
very true! :)
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