David packed in, jim I'm sure tony (carpet dawg) has got one he's in your neck of the woods, I've got a jag I chose it because I know about how passionate nick is about it and the service I would get from him because he some how has an umbilical cord to it it really is his baby 
Shaun
Shaun,
The Jaguar is a Cross American product as you well know. Nick is a distributor of that product. He did not design it, build it, finance it and does not own it. I do not doubt that he provides you with a great service and it clearly is your choice what you buy from where.
The Airflex in contrast is designed by Cleansmart, financed by Cleansmart, built by Cleansmart and owned by Cleansmart. It really is Matt's baby and I admire him because he put everything on the line to make it happen. I can't remember the last time a uk supplier designed a new anything for carpet cleaning, especially such a high quality product. If the Airflex had not been a winner I dare say that Matt and Cleansmart would have been sunk without trace.
My point is if you were looking for a machine with an umbilical cord attached to it - in my humble opinion you chose the wrong one
