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TomCrowther

  • Posts: 1965
Re: Accused of stealing from custys house
« Reply #20 on: March 16, 2012, 08:58:13 am »
I did a one off insides only a few months ago. Started upstairs and worked my way down. They had a through lounge with two big sofas and three chairs and I had to move some of them to get to the french doors etc. Anyway, moved the first big sofa and on the carpet underneath was a large wad of twenties. Almost toilet roll size!
I thought I should mention it at first, but then I thought fck it, she must know it's there, so I just cleaned the windows and moved the sofa back.

Richard iSparkle

  • Posts: 2491
Re: Accused of stealing from custys house
« Reply #21 on: March 16, 2012, 09:01:43 am »
its not for you to call the police as you've not had the theft.  it is for the customer to call them if they think that is what happened.  all you should do is cooperate fully with the police.  still cash the cheque but assure the customer you're taking the matter very seriously, and also let them know that the staff member may well loose their job over it so they should be very confident of what they are saying.
iSparkle Window Cleaning

www.isparklewindowcleaning.uk

Re: Accused of stealing from custys house
« Reply #22 on: March 16, 2012, 10:26:52 am »
it's a difficult one this. interesting to get ideas tho. guess a lot depends on level of trust you have with employee too. would feel bad hanging him out to dry without proof, or at least more than just one accusation.

definitely good to involve police, good test for both customer, and employee, and shows your n,open and transparent.

d s windowcleaning

  • Posts: 2782
Re: Accused of stealing from custys house
« Reply #23 on: March 16, 2012, 10:56:32 am »
Do you trust your worker who did the insides ? i would just say to him mrs at that house as said a i-pod as gone missing so we are going to go see her over this , once you go insist she phones the police .
I think she minght be trying it on .
where theres muck theres money

Bay View WCS

  • Posts: 297
Re: Accused of stealing from custys house
« Reply #24 on: March 16, 2012, 02:10:08 pm »
Do you trust your worker who did the insides ? i would just say to him mrs at that house as said a i-pod as gone missing so we are going to go see her over this , once you go insist she phones the police .
I think she minght be trying it on .


Exactly this -No messing about as it gives your worker an opportunity to come clean (or plead their innocence). It also shows the custy you are serious and gives them a way out when you tell her you want to involve the police.

matthewprice

  • Posts: 768
Re: Accused of stealing from custys house
« Reply #25 on: March 16, 2012, 04:52:47 pm »
i got acused of steeling 2 gold watches years ago ,woman was a drunk ,i insisted she call the police nearly had a fit ,i called them and they thought she probably floged them for drink and was worried hubb ;Dy found out ,she got a caution

stuart mc

  • Posts: 7775
Re: Accused of stealing from custys house
« Reply #26 on: March 16, 2012, 05:00:43 pm »
i got acused of steeling 2 gold watches years ago ,woman was a drunk ,i insisted she call the police nearly had a fit ,i called them and they thought she probably floged them for drink and was worried hubb ;Dy found out ,she got a caution
;D

Erithwc

Re: Accused of stealing from custys house
« Reply #27 on: April 29, 2012, 12:46:20 pm »
How did you get on with this did the ipod turn up  ??? my money is on the ladys son  ;D ;D

Paul

roundbuilder

Re: Accused of stealing from custys house
« Reply #28 on: April 29, 2012, 01:36:26 pm »
Nope it never turned up!! However strangly enough she still wants us to do her windows. Happy days.

Erithwc

Re: Accused of stealing from custys house
« Reply #29 on: April 29, 2012, 02:24:20 pm »
Nope it never turned up!! However strangly enough she still wants us to do her windows. Happy days.

 ;D ;D ;D that says it all if she still wants you to do her windows she knows where the ipod is the son lost it and didn't tell mummy  ;D ;D

lets face it if you thought some one stole from your home you wouldn't have them back would you   ;) ;)

Paul

Pureclean Essex Services

  • Posts: 186
Re: Accused of stealing from custys house
« Reply #30 on: April 29, 2012, 02:31:39 pm »
As everyone else said call the police,I would deffo have called the police in.

Regards Brian.

Sean Dyer

  • Posts: 2947
Re: Accused of stealing from custys house
« Reply #31 on: April 29, 2012, 05:23:49 pm »
Nope it never turned up!! However strangly enough she still wants us to do her windows. Happy days.

 ;D ;D ;D that says it all if she still wants you to do her windows she knows where the ipod is the son lost it and didn't tell mummy  ;D ;D

lets face it if you thought some one stole from your home you wouldn't have them back would you   ;) ;)

Paul

Wow , i wouldn't be going back !!

After being accused of theft ... no chance

Halfadaylee

  • Posts: 625
Re: Accused of stealing from custys house
« Reply #32 on: April 29, 2012, 07:45:20 pm »
Nope it never turned up!! However strangly enough she still wants us to do her windows. Happy days.

 ;D ;D ;D that says it all if she still wants you to do her windows she knows where the ipod is the son lost it and didn't tell mummy  ;D ;D

lets face it if you thought some one stole from your home you wouldn't have them back would you   ;) ;)

Paul

Wow , i wouldn't be going back !!

After being accused of theft ... no chance

Nor me.
Art

A & J Owen Window Cleaning

  • Posts: 2192
Re: Accused of stealing from custys house
« Reply #33 on: April 29, 2012, 07:49:04 pm »
Nope it never turned up!! However strangly enough she still wants us to do her windows. Happy days.

 ;D ;D ;D that says it all if she still wants you to do her windows she knows where the ipod is the son lost it and didn't tell mummy  ;D ;D

lets face it if you thought some one stole from your home you wouldn't have them back would you   ;) ;)

Paul

Wow , i wouldn't be going back !!

After being accused of theft ... no chance

Nor me.
Art

Me neither - unless they apologised for the false accusation!

Paul Coleman

Re: Accused of stealing from custys house
« Reply #34 on: April 29, 2012, 10:01:08 pm »
I do try to be polite to customers but think I might make an exception in this case.
Did you bank the cheque and get paid for the original clean?