[roundbuilder]

Did a first clean in and out wanting it 8 weekly £100 job this afternoon I did the outsides and employee did the insides. Got a phone call just now accusing us of stealing an iPod. Well I know it's 100 percent not me as was just doing the outsides but how do I go about accusing my worker with no proof either way?? I don't think he is thieving material but on the other hand how well do we know our staff
??. Anyway the customer paid me via cheque and I left it with her that if the iPod doesn't turn up then I won't pay the cheque into account. I feel angry that she accused us as has never happened before and im hoping it turns up there end, but on the other hand if it doesn't turn up I know someone who will be joining the dole que...

[lyndy]

Should have insisted she got the police

[Erithwc]

Is the custard trying it on  

Regards Paul

[roundbuilder]

I might do that then they could maybe check finger prints as they said iPod was on a dock. Nice 1 Lundy.

[Londoner]

This is exactly why I won't do insides except for a few long term existing customers.

[stuart mc]

Should have insisted she got the police

that is what I was thinking, then if the employee doesn't have it all good if he does, sacked

plus if she was just trying it on she would back down at this point

[weetot]

I would have phoned the police in an instant.  It saves you any sleepless nights worrying.

Must admit, if custy wants insides doing, then I make sure its me going in to do them!

[AuRavelling79]

Tell her you are paying the cheque in on the basis you have done the work. Tell her to phone the Police.

[elite mike]

Tell her you are paying the cheque in on the basis you have done the work. Tell her to phone the Police.

same as malc

[Richard iSparkle]

its a matter for the police.

they 'll always blame the cleaner...

have a word with your staff tho as it's poison for your business...  difficult conversation that one...  i've had to have it

[Helen]

its a matter for the police.

they 'll always blame the cleaner...

have a word with your staff tho as it's poison for your business...  difficult conversation that one...  i've had to have it

Same here! not a nice situation...... get hold of the custie and say now that you have had time to think about it, that you think she should call the police about it. Pay the cheque in as it really does make it look like you have something to hide if you don't.
Speak to your employee about it and say Mrs so & so has had an Ipod go missing. Ask if it was him, tough if he doesn't like being asked its your reputation at stake. If you have any inkling that it was him, go to the police yourself.
By the way if it does happen to anyone that employs, you cannot sack them until they have been proven guilty, but you can suspend them on no pay, pending police investigation

[P @ F]

I see a for sale sign going up next week , got a feeling you just been had chief !

Rich

[Richard iSparkle]

its a matter for the police.

they 'll always blame the cleaner...

have a word with your staff tho as it's poison for your business...  difficult conversation that one...  i've had to have it

Same here! not a nice situation...... get hold of the custie and say now that you have had time to think about it, that you think she should call the police about it. Pay the cheque in as it really does make it look like you have something to hide if you don't.
Speak to your employee about it and say Mrs so & so has had an Ipod go missing. Ask if it was him, tough if he doesn't like being asked its your reputation at stake. If you have any inkling that it was him, go to the police yourself.
By the way if it does happen to anyone that employs, you cannot sack them until they have been proven guilty, but you can suspend them on no pay, pending police investigation

if its a business decision isnt it 'in the balance of probabilities' rather than 'innocent until proven guilty'?

i;m not sure on this one.  i just sacked the cleaner as i was pretty sure she had :-(   i had 3 customers call up about her in the space of 2 days

[P @ F]

Oh and go bank the chq , i bet you its made of rubber BOOOOIIINNGGG  !

Rich

[rosskesava]

How'd you know that customer is telling the truth?

I'd have called the police for her straight away.

[bobby p]

i get a feeling if any of my workers is desperate ,if theyre telling me often how especially skint they are etc-theyre the ones to not let go inside a house . 

[Helen]

its a matter for the police.

they 'll always blame the cleaner...

have a word with your staff tho as it's poison for your business...  difficult conversation that one...  i've had to have it

Same here! not a nice situation...... get hold of the custie and say now that you have had time to think about it, that you think she should call the police about it. Pay the cheque in as it really does make it look like you have something to hide if you don't.
Speak to your employee about it and say Mrs so & so has had an Ipod go missing. Ask if it was him, tough if he doesn't like being asked its your reputation at stake. If you have any inkling that it was him, go to the police yourself.
By the way if it does happen to anyone that employs, you cannot sack them until they have been proven guilty, but you can suspend them on no pay, pending police investigation

if its a business decision isnt it 'in the balance of probabilities' rather than 'innocent until proven guilty'?

i;m not sure on this one.  i just sacked the cleaner as i was pretty sure she had :-(   i had 3 customers call up about her in the space of 2 days

Wouldn't want to be in the box if you were on the jury " balance of probabilities"?
Seriously, you cannot sack anyone without having a proper investigation into the matter and proving that they are the guilty party.
Suspended no pay works in a couple of ways anyway.
If they are guilty, they are probably going to disappear once suspended, especially if the police are involved.
If they are not, they have nothing to worry about and once re-instated you can always back pay them anyway.
To the OP, your decision, but I would have a long chat with your guy before work starts today, that's if he turns up?

[Richard iSparkle]

its a matter for the police.

they 'll always blame the cleaner...

have a word with your staff tho as it's poison for your business...  difficult conversation that one...  i've had to have it

Same here! not a nice situation...... get hold of the custie and say now that you have had time to think about it, that you think she should call the police about it. Pay the cheque in as it really does make it look like you have something to hide if you don't.
Speak to your employee about it and say Mrs so & so has had an Ipod go missing. Ask if it was him, tough if he doesn't like being asked its your reputation at stake. If you have any inkling that it was him, go to the police yourself.
By the way if it does happen to anyone that employs, you cannot sack them until they have been proven guilty, but you can suspend them on no pay, pending police investigation

if its a business decision isnt it 'in the balance of probabilities' rather than 'innocent until proven guilty'?

i;m not sure on this one.  i just sacked the cleaner as i was pretty sure she had :-(   i had 3 customers call up about her in the space of 2 days

Wouldn't want to be in the box if you were on the jury " balance of probabilities"?
Seriously, you cannot sack anyone without having a proper investigation into the matter and proving that they are the guilty party.
Suspended no pay works in a couple of ways anyway.
If they are guilty, they are probably going to disappear once suspended, especially if the police are involved.
If they are not, they have nothing to worry about and once re-instated you can always back pay them anyway.
To the OP, your decision, but I would have a long chat with your guy before work starts today, that's if he turns up?

didn't know you could suspend on no pay.  i like that!

sounds like the best way to go

[David Lingard]

Should have gone back with the worker in question and talked about it in person. If he has taken it you may be surprised & get lucky if he admits it. If the custy is trying it on they may back down when you say lets call the police then.

Agree with above maybe the custy wanted a free clean

Dont give them the money for the ipod or forget about the cheque - if you dont charge for the work you have done it makes you seem guilty! cash the cheque, and have fun doing it

[Scott Dean]

i'd def call the old bill and get you, your employee and the customer (who was there at the clean) to all sit down and sort it out. chances are its been misplaced as lets be honest here an employee risking his or her job over an ipod, which aren't that expesive is a long shot...