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Paul Clapham

  • Posts: 250
Charges for cleaning Leather
« on: March 09, 2012, 04:41:13 pm »
I don't clean many sofa's ( I have done the Cleansmart course) but when I do I charge around £20 / £25 per seat.

I would like to start cleaning Leather sofas as most of my clients seem to have them, (I always keep a note on my XL spread sheets about what kind of sofa they have , stone or tile floor etc for future marketing ) , I have purchased some leather cleaning products and have used them at home and on some friends all with good results.

 A client asked me today to clean hers , I did'nt give a price, I suggested I do a test area clean when I am there next week , to see if she is happy with it, I think there could be a "perceived added  value" when cleaning a Leather sofa as to an upholstered one, and so you may be able to charge more ?

What do you guys think ?, can you charge a little more or do you charge to same as upholstery sofa's ?
This is the season for fine wine, and drunken friends, enjoy this moment, for this moment is your life.

wynne jones

  • Posts: 2918
Re: Charges for cleaning Leather
« Reply #1 on: March 09, 2012, 05:02:04 pm »
A straight clean probably not, but it depends on how you sell it I suppose. Obviously if there is some minor restoration work ( and there usually is something you can point out) then I would have thought this will significantly boost the job price.

I would just do a mailshot to everyone you have on your database with a very attractive £15-£20? clean and protect price and see what comes of that.
It's not expensive, you just can't afford it.

Jim_77

Re: Charges for cleaning Leather
« Reply #2 on: March 09, 2012, 05:47:47 pm »
You can clean a leather suite in 60-90 minutes usually, with the right know-how and practice.  Almost zero equipment costs, product costs maybe £4.

I personally price a simple leather "clean" a bit lower than fabric upholstery, which takes longer and has higher associated costs.

Steve Chapman

  • Posts: 1743
Re: Charges for cleaning Leather
« Reply #3 on: March 09, 2012, 06:34:36 pm »
Ive always found customers expect to pay more for a leather suite clean and could never fathom out why.

For some reason its perceived that leather is more specialized than fabric cleaning.

I find cleaning leather quicker and easier than a fabric suite & yet invariably get more money for it.

Just one of lifes conundrums I suppose  :)

Steve

Shaun_Ashmore

  • Posts: 11382
Re: Charges for cleaning Leather
« Reply #4 on: March 09, 2012, 06:48:47 pm »
I charge for 5 seats £155 if that answers your question.

Shaun

davep

  • Posts: 2589
Re: Charges for cleaning Leather
« Reply #5 on: March 09, 2012, 06:54:11 pm »
Don't do a test area before confirming the price, if you leave a clean patch your pushing them to go for the clean

Kev Loomes

  • Posts: 1353
Re: Charges for cleaning Leather
« Reply #6 on: March 09, 2012, 09:11:40 pm »
Going by the post, I can only presume that you would be a novice in this area?

Why take the risk in cleaning leather - unless you know your types of leather and how to rectify a problem should it arise?

There are problems that can hit you like a tone of bricks - its not a case of it not happening, its a case of when it does!

I would book a course tbh and then you will be confident in taking care of clients leather items. Apologies for putting a downer on things, but reality can strike at the worst time, and you could be knackered.

Cheers

Kev

Shaun_Ashmore

  • Posts: 11382
Re: Charges for cleaning Leather
« Reply #7 on: March 09, 2012, 09:46:37 pm »
Kev's right you learn a load on a leather course best bit of money you can spend.

Shaun

Paul Clapham

  • Posts: 250
Re: Charges for cleaning Leather
« Reply #8 on: March 10, 2012, 11:46:19 am »
Thanks guys, I agree with you about training and I will be doing a course in a couple of months time.

The only reason I am going to do a test area clean for the client is she is going to give the sofa away and buy a new one in the spring, but she would like it to be freshened up before she give it away, the best thing is she has been cleaning the sofa with bleach !
This is the season for fine wine, and drunken friends, enjoy this moment, for this moment is your life.

davep

  • Posts: 2589
Re: Charges for cleaning Leather
« Reply #9 on: March 10, 2012, 04:29:56 pm »
Don't touch it then. She's prob taken the top coat off, you don't want to own it ::)

jim mca

  • Posts: 827
Re: Charges for cleaning Leather
« Reply #10 on: March 10, 2012, 04:46:57 pm »
Paul

This happened to me top coat just wiped away with a sponge had to get a upholsterer in to rectify dont touch as even if you test as I did in when you come to a area that the top coat has degraded then you are praying for an understanding customer

Jim

wynne jones

  • Posts: 2918
Re: Charges for cleaning Leather
« Reply #11 on: March 10, 2012, 05:24:22 pm »
You will get this a lot unfortunately. They clean them themselves till 'it's gone sticky' then you get the call.

On a number of occasions I've tried to explain it needs restoring and they have told me no it just needs a good clean. Oh well the customer is always right but luckily she's not mine.

If you haven't been on a course (which ain't cheap) then why not leave it for now and focus on carpets.
It's not expensive, you just can't afford it.

Roger Koh

  • Posts: 374
Re: Charges for cleaning Leather
« Reply #12 on: March 10, 2012, 10:29:40 pm »
the best thing is she has been cleaning the sofa with bleach !


When household “bleach” is used for leather cleaning and assuming that it’s non-absorbent with solution pooling on the surface. Then common finish damages like “streaks or stickiness is apparent. Yellowing from the side-effects of bleach is the result of below surface leather structure denaturing; if the leather is absorbent especially through stitching holes or micro-cracks, is another subject for discussion.

These above finish side-effect problems if any are beyond cleaning and need to be rectified prior to cleaning.

All alkaline or alcohol based products when used will further accentuate or worsen these problems.

Only acidic products are recommended to save this situation.

And the sequence of procedure recommended is as follows:

1] Rectification for Alkaline Overexposure Side-Effects:
A pH 2.0 leather safe acidifier is used to return the finish chemistry integrity resulting in a tackiness-free squeaky feel or streaks eliminated.

2] Leather Safe Cleaning:
Leather-safe cleaners with pH value of between 3 and 5 to remove foreign soiling are highly recommended.

3] Topcoat Refinishing:
Matching topcoat refinishing to re-strengthen the leather finish is highly recommended.

4] Non-Stick Protection:
Non-stick, rub-resistant, buttery-feel, leather-scented protection is highly recommended.


Roger Koh
info@leatherdoctor.com

Kev Loomes

  • Posts: 1353
Re: Charges for cleaning Leather
« Reply #13 on: March 11, 2012, 12:12:05 am »
Hi Roger

I know you contacted me a couple of years ago or so now about maybe getting your system established here in the UK, have you found anyone yet? Just curious to know if your unique setup has caught on as yet?

Dont get me wrong, I enjoy your posts (especially when you were more on the boards a while ago) but wondered if anyone has actually got the gist of your in-depth practices on the different rectification methods of leather restoration/repairs that you do.

Its always facinated me how/why people dont quite get your way of doing things (me included!),  but do wonder if it is only really aimed at those who can sort of undersdand you and have a very high end client base?

Anyway, good luck and keep trying - you never know.

Cheers

Kev

Roger Koh

  • Posts: 374
Re: Charges for cleaning Leather
« Reply #14 on: March 11, 2012, 01:26:52 am »
Its always facinated me how/why people dont quite get your way of doing things (me included!),  but do wonder if it is only really aimed at those who can sort of undersdand you and have a very high end client base?




Thanks for your continuous interest in the Leather Doctor® system.

It is simpler than you think.

With DIY kits, training is not a prerequisite; understanding the situation at hand is more important than understanding me.

Certainly a very high end client base is an added bonus; besides furniture’s, don’t overlook their cars leather interiors, garments, handbags, shoes, equestrian, extended into their offices, luxury planes and yacht.

Anyway, take a look at these pictures…

Its dog peed on this 1940 French style aniline leather sofa.

This leather condition easily becomes "slimy" when wet and "sticky" when damp due to alkaline pH overexposure.

Anyone has a clue to solve this urine contamination made worst with household alkaline solution back to the original?



#1


#2


#3 Here is the stain. The dark part is stiffer than the unaffected area


#4 Close-up


#5 Water beads up initially, but then soaks in when massaged.


#6 Water – 5 minutes after application.



Roger Koh
info@leatherdoctor.com

Abijah Mandela

  • Posts: 22
Re: Charges for cleaning Leather
« Reply #15 on: March 14, 2012, 01:23:16 am »
Hey,

Maybe send those pics to LTT they are pretty good with advising on most things leather! :)

Abi

Jim_77

Re: Charges for cleaning Leather
« Reply #16 on: March 14, 2012, 01:53:35 am »
Yeah Roger, have a word with Judy, see what the experts say!

Craigp

  • Posts: 1272
Re: Charges for cleaning Leather
« Reply #17 on: March 14, 2012, 08:56:27 am »
Save your replies. He is an expert. I remember his posts really in depth.

It's a rhetorical question. Isn't it ?


Re: Charges for cleaning Leather
« Reply #18 on: March 14, 2012, 10:05:00 am »
Yeah Roger, have a word with Judy, see what the experts say!

How on earth can you speak with your tongue so far in your cheek Jim ??

 ;D ;D ;D

robert meldrum

  • Posts: 1984
Re: Charges for cleaning Leather
« Reply #19 on: March 14, 2012, 11:21:01 am »
Good to see a post from you Roger. That one's a nightmare, but no doubt you will get a result be degreasing  and re hydrating.  Over here the easy approach would be taken, ie, re upholstery which is obviously beyond the average carpet / upholstery cleaners.

The viability of such a restoration in terms of time, handling, materials and actual time spent on the work makes it a non starter even for a relatively expensive item.

So it's unlikely anyone in the UK would consider it.

I know all of the materials can be sourced in the UK but most members of this and other forums don't have the premises or the set up to carry out such work.

As far as the suite shown in this post is concerned I believe the de hydration is so bad the leather fibres are barely holding together and would require a large fexible patch on the back of the seats to stop splitting.

I know there are products which may fill and bind the deep cracks but I've never used them.

Looking forward to the end result and wishing I was a little younger with the knowledge and the pruducts available today.

Rob