Well I spoke too soon boys, I have just lost a £95 pub! I have been doing this place 11yrs! About 5/6 yrs ago a new couple took it on and I nearly dumped this job a couple of yrs ago as the woman would continually move the goalposts as in, she expected me to hoover out the crap, dead flys etc of the runners when i would clean the secondary glazing! when i pointed out i cleaned windows she was rude and said its about common sense if this needs doing do that and skip something else.
Anyway I relented to her requests and thought we had found an understanding after i stood up to her...Flash forward to present day.
It was due 2 weeks ago and i text her to let her know im coming (i know dont like it but she insists) and she says can we leave it 2 weeks? I said ok (i think i mentioned on another thread they did it early last year so wasnt bothered) anyway something else i must let you know the last 2 cleans they have not paid on the day and said they would pay by bacs but both times were very late paying as in nearly a month, bearing in mind it has been cash on the day for 11yrs! So I sent a letter saying it is fine to pay by bacs,cheque or cash but i will need payment on the day (it is a pub with about 12 b&b rooms and the london posh folk ram this place in the summer, basiically its not a struggling business and has very good cash flow. nobody eats,drinks or sleeps without paying there bill )
......So about half an hour ago I get a text saying how she didnt like my letter! and we have come to the end of the road. I felt so angry because I have really gone the extra mile for these people and bit my lip seriously so much the last few years. Anyway I text her back thanked her for the business, explained that i wasnt rude i was merely pointing out my terms and if i ordered dinner and drinks i would be expected to pay my bill blah blah. Anyway my parting shot was "I hope you find someone who meets your requirements, although i sincerely doubt you will as you continually move the goal posts. all the best. Dan" that cancels out the nursing home i picked back up yesterday! Oh well no worse off financially than the beginning of the week.