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LWC

  • Posts: 6824
WCP old customers?
« on: February 22, 2012, 10:01:58 am »
What do you do with old customers? Do you delete them off system of suspend them or inactive?

I know theyre gone but i suppose you can keep a record of lost ones etc.
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NJWindowCleaning

  • Posts: 521
Re: WCP old customers?
« Reply #1 on: February 22, 2012, 12:19:48 pm »
I inactive and suspend them but thats me as we all do things a bit different.:)
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carl stanton

  • Posts: 821
Re: WCP old customers?
« Reply #2 on: February 22, 2012, 04:00:43 pm »
just slot them under inactive, always possible to reinstate
you know whats what, good record keeping
1: keeps you aware of old customers that mess and might call again
2: if they move out could be a new customer for you
3: accurate record and accounting
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