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PurefectWindowCleaning

  • Posts: 2303
This is my tactic... and its working.
« on: February 14, 2012, 06:28:18 pm »




No fancy letter explaining the price increase, just tell them! Working for me.  ;D

Smudger

  • Posts: 13459
Re: This is my tactic... and its working.
« Reply #1 on: February 14, 2012, 06:36:02 pm »
James - i like the ticket - very nice.

not sure on the note tho... :-\   'hope this is still ok - bit wimpish  :-*

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Re: This is my tactic... and its working.
« Reply #2 on: February 14, 2012, 06:36:45 pm »
James was that a self portrait lol !!!!!!!

Sean Dyer

  • Posts: 2947
Re: This is my tactic... and its working.
« Reply #3 on: February 14, 2012, 06:40:03 pm »
Great but as said id just leave it at "price increase of £1"

dont sound apologetic

PurefectWindowCleaning

  • Posts: 2303
Re: This is my tactic... and its working.
« Reply #4 on: February 14, 2012, 06:40:19 pm »
James - i like the ticket - very nice.

not sure on the note tho... :-\   'hope this is still ok - bit wimpish  :-*

Darran


Cheers mate.

I just think instead of a serious/fancy letter, just tell them like this and they will just pay it without questioning it. !00% success rate so far  :)

andyM

  • Posts: 6100
Re: This is my tactic... and its working.
« Reply #5 on: February 14, 2012, 06:41:53 pm »
"Hope this is still ok"
Makes it sound like you are asking for their acceptance.
 
One of the Plebs

Tom White

Re: This is my tactic... and its working.
« Reply #6 on: February 14, 2012, 06:44:04 pm »
I quite like the 'Hope this is okay?'; it's polite and not arrogantly expecting the price to be taken.

I like the tactic too; I normally do a 'battleship' of a letter, but I prefer this way. 

I'm going to do the same; thanks, James.

PurefectWindowCleaning

  • Posts: 2303
Re: This is my tactic... and its working.
« Reply #7 on: February 14, 2012, 06:47:32 pm »
"Hope this is still ok"
Makes it sound like you are asking for their acceptance.
 


Well I am I guess, but am quietly confident that 99% will be ok about it.

PurefectWindowCleaning

  • Posts: 2303
Re: This is my tactic... and its working.
« Reply #8 on: February 14, 2012, 06:48:56 pm »
I quite like the 'Hope this is okay?'; it's polite and not arrogantly expecting the price to be taken.

I like the tactic too; I normally do a 'battleship' of a letter, but I prefer this way. 

I'm going to do the same; thanks, James.

No probs  ;)

andyM

  • Posts: 6100
Re: This is my tactic... and its working.
« Reply #9 on: February 14, 2012, 06:49:12 pm »
The thing is there is no need to ask.
You have made the decision to increase the price. The customer will either accept the increase or decline your services.
Im with smudger on this one.  :D
One of the Plebs

Re: This is my tactic... and its working.
« Reply #10 on: February 14, 2012, 06:51:44 pm »
just say due to the increase of fuel & other stuff as you have kept the prices down for so long you will need to make a slight increase of £1 they will be fine !!!!!! you go for it Jamesy !!!!! You go for it !!!!! & hay hay hay lets be carefull out there !!!!! lol !!!!!!

colin purewater

  • Posts: 2282
Re: This is my tactic... and its working.
« Reply #11 on: February 14, 2012, 07:06:11 pm »
"Hope this is still ok"
Makes it sound like you are asking for their acceptance.
 
[/quote
Acceptance is what you are asking for tho,
Your asking them to accept a price increase
And they could tell you to sling your hook
So polite is rite instead of just "price increas £1"
I wouldn't like that so I don't do why customer should

"manners cost nothing" and are well received by all
keep it simple

Steve Sed

Re: This is my tactic... and its working.
« Reply #12 on: February 14, 2012, 07:08:17 pm »
Perhaps better an apology than asking permissio. Along the lines of Sorry, but a price increase is necessary. I dunno.

Smudger

  • Posts: 13459
Re: This is my tactic... and its working.
« Reply #13 on: February 14, 2012, 07:08:41 pm »
 8)  somebody agrees with me  ;D

james - if it's working then keep up the good work - i prefer a little more formal style myself

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

Smudger

  • Posts: 13459
Re: This is my tactic... and its working.
« Reply #14 on: February 14, 2012, 07:11:03 pm »
Perhaps better an apology than asking permissio. Along the lines of Sorry, but a price increase is necessary. I dunno.

yep - still polite but not up for negotiation

Darran
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

james peters

  • Posts: 990
Re: This is my tactic... and its working.
« Reply #15 on: February 14, 2012, 07:14:24 pm »
very nice james....
dont think its wimpish putting "hope this is ok" I think its proffesional, and polite.
afterall its their money right? and you want it!

andyM

  • Posts: 6100
Re: This is my tactic... and its working.
« Reply #16 on: February 14, 2012, 07:15:18 pm »
"Hope this is still ok"
Makes it sound like you are asking for their acceptance.
 
[/quote
Acceptance is what you are asking for tho,
Your asking them to accept a price increase
And they could tell you to sling your hook
So polite is rite instead of just "price increas £1"
I wouldn't like that so I don't do why customer should

"manners cost nothing" and are well received by all

But the point im making is that James isn't asking for acceptance!
Look at his ticket again, he has already put the price up £1 and I presume without giving them notice!
So why is he asking for acceptance when the deed is already done?  ???
One of the Plebs

PurefectWindowCleaning

  • Posts: 2303
Re: This is my tactic... and its working.
« Reply #17 on: February 14, 2012, 07:20:05 pm »
"Hope this is still ok"
Makes it sound like you are asking for their acceptance.
 
[/quote
Acceptance is what you are asking for tho,
Your asking them to accept a price increase
And they could tell you to sling your hook
So polite is rite instead of just "price increas £1"
I wouldn't like that so I don't do why customer should

"manners cost nothing" and are well received by all

But the point im making is that James isn't asking for acceptance!
Look at his ticket again, he has already put the price up £1 and I presume without giving them notice!
So why is he asking for acceptance when the deed is already done?  ???



They could just send me a cheque for a tenner and say no im not happy with it and cancel?!

johnny bravo

  • Posts: 2714
Re: This is my tactic... and its working.
« Reply #18 on: February 14, 2012, 07:42:11 pm »
get ready for      just do them once a month     moneys tight.

Re: This is my tactic... and its working.
« Reply #19 on: February 14, 2012, 07:53:01 pm »
I walked in to ASDA tonight there was a big sign That went like this " TO ALL CUSTOMERS SORRY ALL FOLLOWING PRICES HAVE GONE UP BY MORE THAT A POUND IF YOU ARE NOT HAPPY YOU WILL SEE PEOPLE LINING UP. THE MANAGER WILL APOLOGISE TO EACH ONE AND THEN TELL YOU TO GET STUFFED" NICE DREAM IS IT NOT. ;D ;D ;D ;D ;D