'He was having acute problems with his benefits.'
He obviously doesn't work, as he didn't clean the windows, therefore shouldn't we be sympathetic with him, and indignant with the DSS for not fast tracking his claim, thus causing this very honest man to resort to to using a credit card (albeit someone else's) in order to keep him from dying from hunger while at the peak of his career, while his lawyer has to claim her payment from legal aid.

John