[John F]

i have read on here a very good post about this sort of situation. i think it was paul coleman. he said when there is agro about payments then he walks away and leaves it. says its not worth the trouble. i aspire to be that strong.

not there yet though.  i like confrontation but not when it can damage my income.

[Gav Camm lammy 283]

i agree ian h20 s a thug 

[Perfect Windows]

My simple rule: never, ever, under any circumstances, argue with a customer.

Vin

[Ian101]

i agree ian h20 s a thug 

 

[LT carpet cleaning]

I wonder why London would be waking up in an ambulance when he'd have knocked Ian's head off?

I wondered that myself 

[londoncleaners]

Tosh, what a load of

That is all

[Halfadaylee]

i agree ian h20 s a thug 

He also sold me a ringer once to.
Not a nice man

[richard jagger]

I read all this hog wash with interest. I don't think swearing and going mad is always the answer but just walking away ......NEVER  I believe standing your ground is just as important.If someone hires you to do a job then you can expect to be paid . There has been times when i have been quite polite and the so call person just abuses you even more. If I understand right I must walk away.Sorry folks,I will not stand for it. Walking away is just weak and ball less. I feel there are people out there who think as window cleaner we need to take what even they through your way. I feel we should no take this nonsense at all.

[Helen]

I read all this hog wash with interest. I don't think swearing and going mad is always the answer but just walking away ......NEVER  I believe standing your ground is just as important.If someone hires you to do a job then you can expect to be paid . There has been times when i have been quite polite and the so call person just abuses you even more. If I understand right I must walk away.Sorry folks,I will not stand for it. Walking away is just weak and ball less. I feel there are people out there who think as window cleaner we need to take what even they through your way. I feel we should no take this nonsense at all.

It depends on your outlook in life really as I said earlier it suits me to be like this:

So many times I wanted to say something back, but would rather come away thinking "I am better than you"

Didn't say I manage to be like that all the time.  But then afterwards beat myself up as have just lowered myself to some others' standards.

Getting better as I get older though!

[Steve CM]

win some lose some

[H S and Son]

Walking away is just weak and ball less

No it isn't mate. Thats what the dunderheads think who cant control themselves. It isn't about who's got the biggest balls, cock, tits or fanny. You've got the wrong end of the stick if you think that.

I see both ends of the spectrum on here. You get the idiots who gob off about how dreadful some of the suppliers are that frequent this place. They wouldnt speak that way to them face to face I'm sure. But more often than not the supplier comes on here, simply explains the case, how it is, WITHOUT getting all bolshy, gobby and plain stupid. Thats being professional that is. I find it quite impressive.

I know who I aspire to be like and it isn't like the customer who can't control themselves or throws their rattle out the pram.

[gary999]

Walking away is just weak and ball less

No it isn't mate. Thats what the dunderheads think who cant control themselves. It isn't about who's got the biggest balls, cock, tits or fanny. You've got the wrong end of the stick if you think that.

I see both ends of the spectrum on here. You get the idiots who gob off about how dreadful some of the suppliers are that frequent this place. They wouldnt speak that way to them face to face I'm sure. But more often than not the supplier comes on here, simply explains the case, how it is, WITHOUT getting all bolshy, gobby and plain stupid. Thats being professional that is. I find it quite impressive.

I know who I aspire to be like and it isn't like the customer who can't control themselves or throws their rattle out the pram.

a good post...for a change

[H S and Son]

 

X

[windiewasher]

just had a phonecall about 2 hours ago and a apology and asked if i would carry on cleaning them?
i said yes no probs

[Johnny B]

i have read on here a very good post about this sort of situation. i think it was paul coleman. he said when there is agro about payments then he walks away and leaves it. says its not worth the trouble. i aspire to be that strong.

not there yet though.  i like confrontation but not when it can damage my income.

If I have any trouble with customers not paying, I walk away. In the long run it is better for my income, as a) I don't waste time and diesel chasing these messers, and b) let their (soon to be) minging windows become someone else's problem.

John

[Ian101]

i agree ian h20 s a thug  

He also sold me a ringer once to.
Not a nice man

I sold you a ringer ??

care to elaberate as I did used to sell cars but never in a million years would I sell a ringer

I guess your joking