[Klean07]

Just had a text from a £25 a month custie saying that things are getting tight etc so they have cancelled my services untill further notice!! I text back and just said I totally understand and wish them well in the coming months.

[Steve CM]

I always found it nice when customers were straight up. Too many have to keep up appearances and find an excuse. I would of gladly taken back a customer that was upfront and honest too

[londoncleaners]

All cool, if they want u bk, no problem.
Things are getting tight, good reply, well done.

[Klean07]

Her hubby was a manager at local Vauxall new car dealers and I think hes been laid off for a few months hence them tightening their belts etc!!

[andrew tapsell]

nice touch

[Mike_G]

Its going to happen to us all at some stage, but there is always a bit more work that will come in

[Ian101]

Her hubby was a manager at local Vauxall new car dealers and I think hes been laid off for a few months hence them tightening their belts etc!!

I used to be a Sales Manager at a Toyota dealer but left to start window cleaning 18 months ago ... so glad I did all motor trade having a bad time at the moment

[AC Window Cleaning]

Motor trade is knackered at the moment.
I had the same last night out collecting-nice customers who asked for a card to ring when they get back on their feet again.

[bobby p]

as they said money is tight you were right to reply.  if they give no reason i never reply to a text cancelling  and
.
if they get in touch at a later date i speak to  them roughly and jack up the price ,then higher still if they still want me
  A bit like hell hath no fury like a woMAN SCorned

[james peters]

lost one as well at the begining of week.... they asked if they could call me now and then for a one off clean?
I said that would be ok, but I would charge a bit more  ...job £23 si I said it would be £33 as a one off.
I then offered every 3 months at the original £23 , and they agreed!
it's a nice easy job that only takes 20 mins , so I am happy with that. hate to lose anyone... I have l;ots of surrounding work also

[dave0123]

I had one before Christmas wrote a letter and called me to say her husband has lost his job and had to cancel.. fair play they where straight up its always appreciated.. id take them back like a shot she was always very prompt in payment cheque on the mat next day after cleaning even with second class post.


Its the other people who annoy me cleaning 1 last week fella comes out say alright mate want a drink? no ta i say (only takes 15mins and i was nearly finished) pack away nock on door no answer nock another two times no answer.. all for 8 quid. put a note trough check arrived two weeks later when i say pay within 8 days.. yes all for 8 quid... just come out and say he hasn't got the money or call back for the cheque would of done not ignore me.