soft hose option at £0 when you want to buy a pole at gardiner, what is it please? 
We no longer have this soft hose option available on the poles. Due to customer feedback we have just introduced a medium softness hose that replaces all of the previous types. This is soft enough to stay supple during cold weather, but tough enough to resist general use. It can also be used in 8mm push-fit John Guest fittings without the need for stem to barb inserts.
The standard stiff pole hose that we had previously been selling (last 5 months) is no longer supplied on the poles, but is on sale in 30m and 100m lengths for those users that preferred it.
We had tried to have two types of pole hose for those that liked a stiffer hose and those that liked a softer hose, but found that this actually resulted in confusion and less people being pleased with what they were using. So now we have gone for a 'middle of the road' option which should suit most people and will cause less confusion. Personally having worked with all types I prefer the new standard type that we are now using.