[Twc services]

Anybody got a letter for customers who need chasing every month for a BACS payment it drives me mad 

[supernova77]

Dear Customer,

My records show that there is £x outstanding from the last window clean on {insert date}.

Please post a cheque to the above address, or other payment options are available at pay.iconicwindowcleaning.co.uk

Please feel free to contact me if you have any queries.

Kind Regards,



Andy Hiscock
Iconic Window Cleaning

[Twc services]

Thanks andy  do you think a letter explaining that they always pay late every month would be acceptable or would customers get upset 

[steven ainger]

Personally,
As long as i get payment before i get round for the next clean,
Doesnt bother me

[elite mike]

think i would upset the said custy.

[carl stanton]

some customers always pay late, so long as it gets paid in some sort of reasonable time

you could always put on new ticket/invoice/bill

cleaned today 10 jan 2012

last clean 8 dec 2011 payment received 3 jan 2012  and in thank you for payment
you could put days it took to pay say thanks for paying in 21 days a prompt to how long it took to pay

it it worth the record keeping?

[JackieW]

I must be too lax with my customers. I tell them pay me whenever it suits them. I say I don't mind it mounting up as long as they don't mind it mounting up and as long as they pay in the end of course.
 I have some customers who pay me a few months advance and some a few months in arrears. It all comes through in the end.

[Jackal]

i have custys who pay double if i cant be arsed go collect from them cuz iv got go out my way i just get double next time if they not happy about this i would say its not my fault your not in when im collecting,they no im calling on a friday,but none ever say anything and just pay