we've given out letter this month, the usual price review, prices staying same. but small amendment, to keep efficient and prices low we ask for as much notice before any cancellations, ie 48 hours min if possible, and as prices are quoted for 5 or 10 weekly frequency if asked to skip then 25% increase for following clean.
figure can push this on them as price staying same....
last wholescale price increase was Jan 2010, so next year will be a bigger one, ie 15 to 20 % depending. felt better to leave it at mo with economy situation. that's what seemed right for us anyway!