[pristine window cl]

Morning all, why has aquadapter again been blocked, i am up and ready to go!
had a little sleep thoughts now are,
I did not buy a washing machine, a tv, or a car, just a simple plastic thing on end of a pole.
In my life i have taken many things back to the shops, NEVER have I come across anyone who defends the issue like this.
its only £60 , but it is MY £60 ,not his.
normaly when you have a case like this, not fit for purpose,you would not want a replacement , just your money back, so when refused you would take court action. As I could have done, It would have been easy to prove as Paul has admitted this was the case.
However we all know it would hardly be worth it,but I have to say Pauls refusal to reimburse me says a lot about him and the way HE operates HIS business, not a company that I for one wish to deal with.
someone mentioned me, that I should be ashamed of myself,   dont worry about me you wont be doing business with me ,it is Paul that you should worry about you could do business with him, hence this topic .
This forum is for us , window cleaners, he is a retailer who wishes to prey on our profits   fair enough,but we are on here to help each other , so  i am letting you all know about MY experience with aquadapter. should you wish to take notice, its up to you.  
So Paul, I will ask again, will you please refund me my £60.00 thankyou.
Alan
          

[Lee GLS]

Alan, you wouldn't have a leg to stand on on court, I would love to see you try, but you would fail miserably.

There are people on the forum who don't like aqua dapters, but everyone knows Paul is a decent guy and does everything right.

It's unfair the way you vent your vendetta against him, and I'm sure there is no one on your side in this case.

What I don't understand is why you didn't want replacements what you where 'really impresses' in the first place?

[H S and Son]

What do you mean aquadapter has again been blocked?

[Lee GLS]

What do you mean aquadapter has again been blocked?

The topic about the mk3 has been locked

[H S and Son]

Cheers Lee.

[bumper]

I say we all chip in for the £60 say £2.00 each 

IM IN

[pristine window cl]

Lee, I just dont understand you at all, why do you defend a company that sold me an item that DID fail , simple.
I would have won in court .
why does he hide behind rules of engagement,
items failed, customer not happy, refund him, & SHUT HIM UP happy days.
HE MUST NEED THE MONEY .
Would you have the same stance if it was dixons , john lewis etc.
its all about  customer service isnt it, if you have faith in product self respect and PRIDE give the customer thier money back.
Lee, have you ever been to court re something like this? well I have much much bigger; took on  BARRISTERS , SOLICITORS AND WON.
There is something underlying between you two?
I dont dislike Paul ,aquadapter I resent the fact that he would not call me , still wont ,
look i dont want a replacement for a few reasons that if i posted them i probably would do his company some damage, but they are only MY opinions,
this is not a vendetta i just want my money back .
Alan

[Pope vader]

take him to court then

[Lee GLS]

take him to court then

Exactly!!

I am defending him because you waited too long to contact him. If I purchased something from curries, comet, Argos ect, and it broke within a week I would have been straight back to them, not leaving it 5-6 weeks!!

Aqua dapper offer a money back guarantee, return it in 1 month and get your money back, you didn't do that, that is your fault.

Regardless of when it broke they are not legally obliged to refund you, the are well within their right to offer an exact or better replacent.

There is no way you would have win in court, drop it, get on with your life.

Paul I wouldnt waste any more of your time on this idiot.

[Moderator David@stives]

I think this should be put to the vote if you and aquadapter agree.

After all votes have been verified after 2 days.

Winner takes all then either you aqua pays up or you bow down gracefully we can put this to bed

Lee.... Not taking his calls is a bad thing surely ?

[gary999]

i know very little about this argument

personally if i buy anything and its faulty i either ask
for a replacement or if i decide i dont want one i demand
my money back and those occasions i have never failed to
get my money back from a shop,supplier etc.

from the little ive read getting 50% of your money
wouldnt be good enough it all seems very strange to me

[Lee GLS]

I think a vote would be a great idea.

Dave, if he has genuinely been ignoring calls the that is out of order, BUT the way Alan has been handling himself on here I would take it a gospel! Even if it were true, it's still doesnt entitle him to a full refund!

[Tom White]

Paul I wouldnt waste any more of your time on this idiot.

Agreed!

[Moderator David@stives]

Maybe but if it is true, then it is a bit naughty

I think you have a right to speak to someone, even if it's an Indian call centre

[Halfadaylee]

A vote, what for.
Paul has done all /more than is required buy law and its not his fault that he is dealing with a guy that does not seem to have the intelligence to realize that.
I can not see what a vote would achieve other than feuling Alan mis placed belief that he is owed something.
Take him to Court Alan and stop bleating on here.
Art

[gary999]

take him to court then

Exactly!!

I am defending him because you waited too long to contact him. If I purchased something from curries, comet, Argos ect, and it broke within a week I would have been straight back to them, not leaving it 5-6 weeks!!

Aqua dapper offer a money back guarantee, return it in 1 month and get your money back, you didn't do that, that is your fault.

Regardless of when it broke they are not legally obliged to refund you, the are well within their right to offer an exact or better replacent.

There is no way you would have win in court, drop it, get on with your life.

Paul I wouldnt waste any more of your time on this idiot.

just read post above if all is true then seems fair.

doesnt mean he wouldnt win in court,if the guy in question can prove
he tried to make contact within that time and had no response from
shop or manufacturer then he has a case.

have been down this road my self with a shop and manufacturer
not window cleaning i tried constantly to get in touch and had
no response untill product fell out of warranty then tried to tell
me i had waited too long.

took them to court both shop and manufacturer ere found liable
got my refund and they paid my costs.

you are protected by law generally within or out of a manufacturers
guarantee it all depends on the circumstances

[Lee GLS]

Maybe but if it is true, then it is a bit naughty

I think you have a right to speak to someone, even if it's an Indian call centre

You are right, but unfortunately there are many online shops that you cant talk too. I'm  sure that they have only just got a contact number or are in the process of getting one.  

[gary999]

Maybe but if it is true, then it is a bit naughty

I think you have a right to speak to someone, even if it's an Indian call centre

You are right, but unfortunately there are many online shops that you cant talk too. I'm  sure that they have only just got a contact number or are in the process of getting one.  

mmm seems dogdy buying from any company without a contact number
personally i wouldnt.

this sounds murkier to me by the minute and dont think you are
doing this company any favours by putting the above post up

[Aqua-dapter]

Hi David,

I think this should be put to the vote if you and aquadapter agree.

After all votes have been verified after 2 days.

Winner takes all then either you aqua pays up or you bow down gracefully we can put this to bed

We'll go with that, if Alan will agree that this puts an end to the matter?

Paul


P.S. I'm drafting a response to explain about telephone calls.  I hope our record of responding on CIU and customer's reviews in general would tell you that we would never ignore a contact from a customer.

[pristine window cl]

HI DAVE GREAT IDEA.
WHOEVER WINS MONEY DONATED TO CHARITY DAVE DECIDES
PAUL NO DRAFTS JUST RING ME
I NEVER CAME ON HERE TO GAIN MONEY BACK ONLY TO MAKE WC AWARE!